GreenSpin Casino - Player’s complaining about overall casino experience.

Casino is very bad, many problem with withdrawal not sending email to confirm while trying to withdraw and sent email for free spins but denied on chat.

Dear Zak,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your withdrawal has been delayed? How many days ago did you request it? Have you completed the account verification successfully in the past?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Zak,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.