HomeComplaintsGrandZ Casino - The player's winnings were voided.

GrandZ Casino - The player's winnings were voided.

Amount: €370

GrandZ Casino
Safety Index:Above average
Submitted: 09 Sep 2022 | Case closed : 11 Oct 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's winnings were voided for breaching an unknown term. The complaint was closed as the player stopped responding.

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2 years ago

Hey

ive deposite more than 3 time each 100 and i played and loos then win from 100 tell 570 euro then i tried to make withdrawl abd i see my money reduced from 470 to 570 i said thats normal cuz of the bonous but the next the scammers viggoslots they deleted all my money and left me with 100 why i dont know ? support team no one answer

skaamers guys be careful of them dont deposite in this website youll lose all your money

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2 years ago

Hello Azhar7789,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Viggoslots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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2 years ago

Dear Azhar7789,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

Hey sir nothing tell now the skammers still having my money and my bank confirmed 100% that the money is in lito bank the bank of cabrino skam


wtf now just take the people money and skam them?

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2 years ago

Dear Azhar7789,

Could you please answer my previously asked question? Please note that without further information the complaint will be closed.

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2 years ago

hey

i didint make anything with my akkount kuz i wanted to deposite first so no verified i deposited then the money went from my bank and not kredit to the kasino end of the story this kasino is a skam 100%

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2 years ago

i was mentining the cabarino casin not viggoslots

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2 years ago

Dear Azhar7789,

If you deposit did not arrive to the casino, you will have to contact the payment provider which you used to deposit. Also once you contact them you will have to forward evidence of payment to the casino.

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2 years ago

Dear Azhar7789,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

The complaint will be now closed for the above mentioned reason.

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