The player from Zambia is not able to make a deposit. We rejected the complaint because the player didn't respond to our messages and questions.
Dear derrickkapalaula,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Do I understand correctly that you are trying to make a deposit to your Grand Fortune casino account? Is the deposit option missing?
Have you tried contacting the casino regarding this issue? I believe that this is the best option for you as the support agents are more qualified to help with problems like this than we are.
Thank you in advance for your reply.
Best regards,
Kristina