The player from Zambia is not able to make a deposit. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Zambia is not able to make a deposit. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Zambia is not able to make a deposit. We rejected the complaint because the player didn't respond to our messages and questions.
How can I deposit money into my account?
How can I deposit money into my account?
Dear derrickkapalaula,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Do I understand correctly that you are trying to make a deposit to your Grand Fortune casino account? Is the deposit option missing?
Have you tried contacting the casino regarding this issue? I believe that this is the best option for you as the support agents are more qualified to help with problems like this than we are.
Thank you in advance for your reply.
Best regards,
Kristina
Dear derrickkapalaula,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Do I understand correctly that you are trying to make a deposit to your Grand Fortune casino account? Is the deposit option missing?
Have you tried contacting the casino regarding this issue? I believe that this is the best option for you as the support agents are more qualified to help with problems like this than we are.
Thank you in advance for your reply.
Best regards,
Kristina
Dear derrickkapalaula,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear derrickkapalaula,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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