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Grand Fortune Casino Review

Casino closed

Grand Fortune Casino has been closed and no longer operates.

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Audeo N.V.
2013
> $1,000,000
Casino operates without an official license!
OverviewUser reviews44Safety Index explainedDiscussion9

Casino closed

Grand Fortune Casino has been closed and no longer operates.

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Grand Fortune Casino Review

In this review of Grand Fortune Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Grand Fortune Casino has an Above average Safety Index of 7.5, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Keep reading our Grand Fortune Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Grand Fortune Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Grand Fortune Casino review, we extensively examined and analyzed the Terms and Conditions of Grand Fortune Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Based upon our estimates and collected information, we consider Grand Fortune Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Grand Fortune Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in Grand Fortune Casino having a Safety Index of 7.5, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: According to our records, Grand Fortune Casino is related to 25 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Grand Fortune Casino.

Grand Fortune Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Grand Fortune Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Grand Fortune Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 10 complaints directly about this casino in our database, as well as 269 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,481 black points in total, out of which 1,401 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Grand Fortune Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Grand Fortune Casino has a Mixed User feedback score based on the 44 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Grand Fortune Casino company information and licenses

Grand Fortune Casino belongs to Audeo N.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

To the best of our knowledge, Grand Fortune Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Grand Fortune Casino accepts 9 payment options. This includes: VISA, Mastercard, American Express, Bitcoin (BTC), Wire-transfer, Discover, Players Rewards Card, Zelle, Litecoin (LTC).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 10,000 per month
USD 2,500 per week
USD 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Grand Fortune Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes No No
Italian Yes No No
French Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Grand Fortune Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Grand Fortune Casino to be average.

Grand Fortune Casino casino games and slots

You can play these types of games at Grand Fortune Casino: Slots, Roulette, Blackjack, Video poker, Jackpot games, Keno, Other games.

Casino games supplied by 1 game provider are available. This includes Realtime Gaming.

Grand Fortune Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from Grand Fortune Casino based on the data from our database.

Note: Visit our separate page on Grand Fortune Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (4)
English customer support
English live chat

Game providers

  • Realtime Gaming

Positives

  • Unique rewarding system
  • Live chat support is available 24/7
  • Bitcoin and Neteller withdrawals are faster than other withdrawal methods

Negatives

  • Casino has many complaints (most solved)
  • Slow withdrawals

Interesting facts

  • Players must be 21 or over
  • Medium sized casino popular in the United States
  • Sticky (non-cashable) bonuses
Author & Guarantor: Maria Powel Last updated: 03 Mar 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Grand Fortune Casino bonuses

Browse all bonuses offered by Grand Fortune Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (44)

User reviews of Grand Fortune Casino

This is a place to share experience with Grand Fortune Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 44 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 1 year ago
I do not recommend players from South Africa because it says that South Africa is a country that can register however when trying to sign up, it keeps saying that players from this country are not allowed to play.
  • Doesnt work in South Africa
• 1 year ago
they will refuse to pay and tell you either the slot had a bug or you are a fraudulent player. do not fall into their trap and deposit a cent
  • scam
• 2 years ago
IF YOU WANT TO COLLECT A PAYOUT, STAY FAR FAR AWAY!!!
I used a no deposit code and fulfilled the terms and conditions. I sent in ALL my verification documents 3+ times via the email address stated on their website. It has been over 2 months, and I have NOT received a response, an email, a notification, NOTHING. The chat button on their website is non-functional, which completely gives them all the advantage of not having to respond to players who are wishing to collect a payout. UNREAL!
Try your luck if you wish, but after two months, I refuse to give in. Everyday I send another email, not expecting a response. To top it off, ITS ALL CRYPTO BANKING!!!
  • NOTHING POSITIVE AT ALL
  • Not responsive to emails or customers
  • Fails to payout when due
  • Unfair treatment of players who follow the T&C of their establishment and they fail to comply by their own rules and regulations.
  • Did I mention, FAIL TO PAYOUT WHEN DUE???
• 2 years ago
I won $1000 here right after I won $2500 at their sister casino Palace of Chance. They would come up with these flimsy excuses, like my Bitcoin address is incorrect and it has to start with a 1 or a 3. And it did. I never heard so many people try to look stupid and clueless. Anything to postpone the payout or possibly deny it for some reason. But the payout finally came through after waiting so many business days for this and that, really, they are masters at stalling. But I did get my money.
  • I received my $1000 payout
  • Fun games, a few months ago, good bonuses. They don’t have much nowadays. I think Bitcoin taking that nosedive really affected some of these casinos.
  • I received my payout after about two months of them stalling with all their "policies".
  • Documents you send them must be PERFECT, so be prepared to resend things that don’t make sense. That process takes awhile.
• 2 years ago
I went to this casino yesterday and claimed a $50 no deposit bonus with a $1500 playthrough. I can tell if it is a good place when I beat the playthrough. Yay! I did it! I am just going to play with the winnings.
  • Winning slots
  • Great customer service
• 3 years ago
Lied. Said I was gonna get $50 bonus. I've emailed a bunch of times and I never received the bonus or an email back last email I got was asking me of I wish for them to proceed with my bonus and I never heard back or received the bonus
Safety Index explained

Safety Index of Grand Fortune Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Grand Fortune Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license

Complaints about Grand Fortune Casino and related casinos (1557)

1557All15Opened147Not solved428Solved967Rejected

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Discussion

Grand Fortune Casino Discussion

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Payment methods

Grand Fortune Casino payment methods

MastercardVISAAmerican ExpressBitcoin (BTC)Wire-transferLitecoin (LTC)Players Rewards CardZelleDiscover
Currencies
USD,EUR
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