The player from Indonesia complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Dress,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela