The player from Luxembourg is encountering difficulties withdrawing money from the casino, due to breached casino rules.
Good Day 4 Play Casino - Player is facing withdrawal issues.
Amount: €500
Good Day 4 Play Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for Casino Guru to reply
5d 2h 31m 46s
Case summary
2 days ago
Public
Public
2 days ago
Dear Nadmeins85,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Good Day 4 Play Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Do I understand correctly you made multiple deposits while accepting bonuses in between?
- Have you completed account verification in the casino?
- Have you withdrawn winnings from the casino in the past?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Casino Guru is examining the case
