HomeComplaintsGood Day 4 Play Casino - Player is facing withdrawal issues.

Good Day 4 Play Casino - Player is facing withdrawal issues.

Amount: €500

Good Day 4 Play Casino
Safety Index:Below average
Submitted: 28 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 2h 31m 46s

Case summary

2 days ago

The player from Luxembourg is encountering difficulties withdrawing money from the casino, due to breached casino rules.

Sensitive attachment
Sensitive attachment
2 days ago

Public
Public
2 days ago

Dear Nadmeins85,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Good Day 4 Play Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Do I understand correctly you made multiple deposits while accepting bonuses in between?
  • Have you completed account verification in the casino?
  • Have you withdrawn winnings from the casino in the past?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Waiting for approval
Waiting for approval
2 days ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
2 days ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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