The player from the United Kingdom has a pending withdrawal of £4500 that has been unresolved for over 30 days, despite having successfully completed previous withdrawals. Additionally, they are unable to access another £11300 in their account as the casino allows only one withdrawal at a time.
GoldenLion.bet Casino - Player's withdrawal is delayed.
Amount: £16,000
GoldenLion.bet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
6d 18h 40m 14s
Case summary
5 hours ago
Public
Public
6 hours ago
I have had a few withdrawls with this company and they went through. However, now they are not honouring their withdrawls I have had £4500 pending for over 30 days. I have another £11300 in my account that I cant touch as they only allow one withdrawl at a time.
It is causing me alot of stress and there is no reason why in my mind why this is happening as the withdrawl is to the same account as always
Public
Public
5 hours ago
Hello michaelgonzalez,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GoldenLion.bet Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise since when is your account fully verified?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
