GoldenLion.bet Casino - Player's requests for account closure were ignored.

Finger weg von diesem Casino! Ich habe mehrmals angefragt das mein Konto gesperrt werden soll da ich nur negative Berichte gelesen hatte nach mehrmaligen Anfragen wurde mir eine Email Adresse gegeben die keine Antwort von sich gibt.

Dear vitaliharry,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Although I understand your frustration, we are not in a position to force casinos to close players' accounts unless they express gambling problems. The easiest solution is to unsubscribe from all communications with the casino and stop using the account. The vast majority of online casinos close inactive accounts sooner or later anyway.

If there is anything else I could help you with, please let me know, otherwise, I will be forced to close this complaint.

Thank you very much in advance for your understanding.

Best regards,

Kristina

Dear vitaliharry,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.