HomeComplaintsGolden Tiger Casino - Player’s complaining about customer support.

Golden Tiger Casino - Player’s complaining about customer support.

Amount: NZ$40

Golden Tiger Casino
Safety Index:High
Submitted: 12 Sep 2021 | Case closed : 27 Sep 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from New Zealand is experiencing difficulties contacting the casino customer support. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
3 years ago

this casino is fraudulent and the chat is a joke every support operator has to transfer u to a another operator that goes nowhere clearly this site is a fraud

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3 years ago

Dear Dean,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate? Why you have been trying to contact the casino?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Public
Public
3 years ago

Dear Dean,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


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