The player from Greece initiated a withdrawal on 14/10/2023, which was supposed to take between 7-21 days. However, until 28/11/2023 the funds have not been received. The complaint was rejected due multiplicity.
I maid a withdrawal at 14/10/2023. They said me that the withdrawal may take 7-21 days. But until now, 28/11/2023, I have not take my money. They are thieves, don play to this site .
Hello spikwn_21,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Golden Lion Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Hello. We cannot find user with email address that you mentioned. Please, double check your email address and the name of casino.
Also, please send screenshot of your account.