GGBet Casino - The player's withdrawal is delayed.

Transfer to the bank designated by the casino on 10/7.

It doesn't show up even after 24 hours.

Even if you inquire at the casino, wait for an email, one point.

When I inquired about the designated account, the payment was made on October 7th, and it was past the transfer time in the afternoon on Friday, so I will respond at the beginning of the week.

However, the 10th (Monday) is a public holiday and I received confirmation of payment on the 11th.

(By the way, payment agency)

I have emailed you many times, but I have reported it to the person in charge of payment processing, so please wait for my response. One word.

I used a 100% bonus at the time of deposit, but there is nothing because the deposit has not been reflected.

on another matter

When using the bonus described on Twitter

There was an error in the bonus code, and I did not receive the bonus even though I made a deposit.

There is also a screenshot, chat, and email appeals, but only "I reported it, so wait for me to contact you."

Although 13 days have already passed, there has been no reply to this complaint email for the past two days.

Hello keisukepapa,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Mr. Nick

good evening

Thank you very much for contacting me.

Reply

I have verified my account twice so far.

The second time was a month and a half ago I think.

I don't know what the prize is

I have received many deposits so far.

However, I withdrew the winning amount about 4 times.

I've always wondered about the RTP of games.

This time, the bonus money is not reflected.

Free spins like an apology were reflected yesterday.

I am sending complaint emails every day because the payment is not reflected.

I haven't received an email from the casino since 2 days ago.

It will be added.

I just got an email from a customer.

Paste it here.

will be below

Dear customers,

Please be informed that the information regarding your case is currently being reviewed. In some cases, additional time may be required for the investigation. We will inform you on this matter via email in the nearest time, as soon as there are any updates. We suggest you to wait, thank you for understanding.

Best regards, Kristina

GG.BET Support Team

Above.

I'm looking at the translation, but it's not convincing.

The payment was reflected earlier.

I waited 2 weeks.

There is no apology, and the bonus reflection is still pretending not to know.

I'm glad I was able to report it.

Thank you.

Thank you keisukepapa for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick