HomeComplaintsGGBet Casino - The player's withdrawal is delayed.

GGBet Casino - The player's withdrawal is delayed.

Amount: €50

GGBet Casino
Safety Index:High
Submitted: 16 Jun 2022 | Resolved : 23 Jun 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player's withdrawal is delayed due a technical issue. The complaint was resolved as the player received his money.

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2 years ago

Hi i have played with this site 2 weeks made over 200 deposits when i withdrawl first time i got processed in 5 mins and in my bank 5 hours just shows it can be done now second withdrawl talking forever even left a message on trustpilot which they replying saying there is a glich and money withdrawl go back in account and i must try withdrawl again so i can deposit play enjoy with knowing gliches are going to happen really not good

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2 years ago

Hello SEAN0009,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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2 years ago

Im not verfied since they said i not need to until get email but i allready got first withdrawl in less than an hour second one 3 days now and they fooling around i deposited over 200 in seconds now they making excusses and saying gliches and returing withdrawls to my account and telling me try withdrawl again so annoying most casinos the same take deposits then make withdrawls sttessfull

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2 years ago

Hello everyone

We can see, that one withdrawal request is successful, transaction 402974c9-ff11-4491-ae15-c998295fa29e is being processed by the payment provider. It was approved on 14.06.2022 03:22:02 (UTC). Since it's a bank transfer, it may take 5-7 working days for money to be cleared.


Thank you for understanding.


Kind regards

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2 years ago

That was fitst withdrawl ya it was done in 5 minutes the second one is still.processing 4th day and i was told it wont even go in my bank it go my in my account then i must withdrawl again crazy site soon as i get that im not playiny on your site anymore found way better site fafabet withdrawl money and in my bank in 3 hours

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2 years ago

Hello SEAN0009,

I'm sure that if the casino already approved it, it will arrive within the given time frame. It has still a few days left to arrive so be sure to let us know in case it would arrive.

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2 years ago

Its not approved its still on progress way way to long still cant get 50 euros i withdrew second one

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2 years ago

file made withdrawl 14th 4pm still on progress today 19th

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2 years ago

Processed today according to email after 6 days so i hope i get in my bank soon

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2 years ago

Definitly the worst casino ive come across even tryed deposit again with visa and it wont work please close this case i will most likely wait another week for a small 50 win never going near this site again

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2 years ago

Hello SEAN0009,

We will keep the case open until you receive your payment. Please let us know in case it would arrive.

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2 years ago

Ya i got it and closed my account with them thanks you can close this case now

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2 years ago

Thank you SEAN0009 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Best regards,

Nick

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