HomeComplaintsGGBet Casino - The player's account got blocked.

GGBet Casino - The player's account got blocked.

Amount: 14,000 ₱

GGBet Casino
Safety Index:Low
Submitted: 02 Nov 2022 | Case closed : 18 Nov 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's account got blocked after requesting a withdrawal. The complaint was closed as the player stopped responding.

Public
Public
1 year ago

I requested a withdrawal of amounting Php14,000.00, In a few hours, I can no longer login to my account, my IP has been blocked with NO NOTIFICATION AT ALL.

Public
Public
1 year ago

Hello delatorrerhonel,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that the casino might block your access to your account until you finish the verification process if you did not do so far.

Looking forward to your answer.

Regards,

Nick

Public
Public
1 year ago

Dear delatorrerhonel,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

The complaint will be now closed for the above mentioned reason.

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