Gangsta Casino - Player’s withdrawal is delayed at Gangsta Casino.

Hello! Thanks in advance for your time I have a problem with Gangsta Casino. I made a withdrawal request eight days ago and still today I have not received anything. I sent some emails to their KYC department and they always say the same thing I signed up on Gangsta through the invitation of CosmicSlot Casino they told me that it was reliable but to date I have only bad experiences. Thank you in advance for your help.

Dear Ginpiter13,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gangsta Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello! Yes, my verification has been fully verified and approved. I have never withdrawn in the past at this casino and I have not used any bonuses. I won with real money. Thank you for your time.

Dear Pochowin and Guru administration

We would like to inform you that Pochowin has been sent a letter with the content - "we apologize for the fact that we are currently experiencing delays in payments, unfortunately at the moment there are a lot of requests for withdrawal in our casino and therefore we are trying to pay everyone as soon as possible, but in the order of a live queue so that all players are satisfied, thank you for your understanding"

We also inform you that the player's payment of 300 euros was paid yesterday - 2024-11-28

Thank you for your understanding, with respect, Gangsta Casino

Spero che arrivi presto alla mia banana grazie

Dear Pochowin, you will see the money on your account as soon as possible , right now all depends on the payment method u choose , please tell us when u receive your money , thank you in advance and sorry for the delays

With respect, Gangsta casino!

Dear Ginpiter13,

• Did the payout from the casino reach your bank account?
• May we consider the issue resolved?

Grazie Tomas e stato tutto risolto grazie per il vostro supporto

Dear Ginpiter13,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help. 

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues. 

Thank you in advance for your time. 

Best regards, 

Tomas

Casino.Guru