Funclub Casino - Player’s winnings were confiscated because of free bonus country restriction.

I registered in this casino and there is a bonus voucher giving the new player $ 300 you entered the voucher and played 10 hours continuously achieved betting requirements 20x 
When I addressed the support he told me I am your country is prohibited 
How country is prohibited and is in the registration list 
Then the country is not prohibited you then deposit and play 
Then the country is prohibited from free bonus

Hello, Tariq.

Thank you very much for submitting your complaint through our website. We are sorry about your negative experience. You should have not been allowed to take the bonus and Funclub Casino does not have this rule in their T&C either. We will contact the casino and inform you about the outcome. Did you receive any further explanation from the casino? 

Best regards, Jozef

No I have not received any notice 
The casino is lying saying it is forbidden to receive a free bonus and refuse to pay the profits and then send a message on the email

Hello, Tariq.

Thank you for providing us with the information we requested. We will now try to get in touch with the casino.

Regards, Jozef

The bonus requirement is clear in this picture I deserve 1x 
reward 
I played more than 20 ° x 
Picture attached

Greetings from Funclub Casino!

Trust you are well!
 

We at Funclub Casino always try to assist our players with a fair resolution in any circumstances. As a result we are also attempting to contact the customer directly to resolve the dispute before the 14th September 2019 by explaining the situation and the terms and conditions of the casino.
 

Please note that our casino rules clearly states below points in our terms and conditions. I am just tagging a few points for reference from our website.
 

Based on your country of residence, limitations apply to playing at the Casino, using bonuses, redemption of chips that are free or deposits via credit card. We keep the right to lift these restrictions on an individual basis. Carefully review the constraints that will apply.

Players from certain countries will not be able to make use our free chips. Kindly check the status of countries list by consulting Customer Support.

Please feel free to let us know if there is anything else we can do to assist.

Kind Regards

Mike
 

If you have restrictions on free chips, why send free chips on email sent yesterday in Oman time 
The history is clear below

Dear Tariq,

We appreciate your reply. 

We generally do not address issues on public forum in order to be avoid privacy breach if it may cause. So we generally try to keep to keep it as generic as we can.

However, in order to save all of us the time and effort, let me just outline that your request for withdrawal will not be processed as it does not qualify due to multiple reasons.

• We have already mentioned the most generic reason on the above thread. The country of your residence does not qualify to raise withdrawal on Free chips. (please refer to the above email thread)
• Also as you hold multiple duplicate accounts with our casino with the same name, address and date of birth. This automatically disqualifies you of any winnings as it is considered as a violation of casino rules and is considered fraudulent. (I will be happy to include the screenshots of the multiple accounts if you approve me to do so)
• Due to privacy issues, I am unable to tag the screenshots here in the public forum. However, please be advised that there are 2 account registered in the month of August 2019 and 1 account registered in the month of September 2019 under the same personal information.

PS: we have also tried to contact you on the registered number mentioned on this account and it says" it is not possible to get in touch with the current subscriber please try later"

If you require any further information we are happy to assist to resolve this dispute.

Regards

Mike

This casino proved to be true in what he said I used to register in Bitcoin casinos with several accounts and it was not forbidden 
Only one email account is required 
skama566@gmail.com 
I would like to place deposit options like Skrill because it is difficult to deposit with a credit card in this casino 
This casino follows Vegas Roche and Hallmark and they are from the same place 
See the page below on the following link 
Please see the map on the following links and payment methods are the same and then post the complaint 
https://www.scamvoid.net/check/vegasrushcasino.com/ 
https://www.scamvoid.net/check/funclubcasino.com/ 
https://www.scamvoid.net/check/hallmarkcasino.com/ 
 

You can close the complaint Thank you

Hallmark = fuoClub = Vegasrushcasino

Thank you very much, please close the case now

Thank You Tariq!

We appreciate your time and have a lovely Sunday!

This case stands closed from our end.

Regards

Mike

Thanks to all

Hi.

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'rejected' in our system.

Best regards, Jozef