The player from United States has tried to register an account. Unfortunately, he’s been informed that his country is on the list of the restricted ones. Player’s complaint has been resolved successfully.
Full Tilt Casino - Player’s advising about false information in our review.
Amount: ??
Full Tilt Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
4 years ago
Public
Public
4 years ago
The review of Full tilt on ur site says it acceots players from United States yet when someone from U.S. tries to sign up they say that players from this country are not allowed.
Public
Public
4 years ago
Dear KingBee,
Thank you very much for submitting your complaint. I'm sorry to hear about your difficulties caused by the wrong information on our website. We currently have over 2000 casinos in our database. We put a lot of effort into keeping the reviews up to date, but it is a difficult task. I have tried to register a new account as a player from United States, and this is a message that appeared:
"The fulltilt.com client is not available to residents of the country you selected. To register using the fulltilt.com client, please select a different country."
We would like to apologize for the inconvenience and inform you that we recently updated the information about the casino. Please, do not hesitate to contact us in the future, if you run into any issues with any other casino. We are here to help. Thank you for your understanding and help making Casino Guru better. Is there anything else, we could do for you?
Best regards,
Petronela
Public
Public
4 years ago
Dear KingBee,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
Public
Public
4 years ago
No thank u i love ur site its awesome what u guys take the time to do and to provide all this info free is ome of the best hidden gems on the internet!!!
Public
Public
4 years ago
Thank you very much KingBee for your kind words. Every member of our team appreciates them very much.
As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you once again KingBee for your cooperation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
