Dear Givecentguru,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Forza.bet.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share more details about the tournament and explain why you consider these developments fraudulent?
- Is the tournament ongoing or has it concluded?
- Is the tournament leaderboard updated in real-time or with a delay?
- Have you contacted the casino regarding the issue? Have you received any response?
- Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.
Dear Givecentguru,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Forza.bet.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share more details about the tournament and explain why you consider these developments fraudulent?
- Is the tournament ongoing or has it concluded?
- Is the tournament leaderboard updated in real-time or with a delay?
- Have you contacted the casino regarding the issue? Have you received any response?
- Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.