1 week ago
Can we connect over a call? Im conscious of positing on here too much. My email is rav12@hotmail.co.uk
0
Can we connect over a call? Im conscious of positing on here too much. My email is rav12@hotmail.co.uk
Don’t know if you got my last message but we’re clearly in the same boat here and I don’t wanna post too much on here. Let’s arrange a call? Over Skype or teams? My email is rav12@hotmail.co.uk
They won’t because they simply could not know that it is a gambling relatee transaction. Thats the whole issue and why this topic exists. Many casinos are using payment processors with other names and codes to avoid gambling transactions which can be blocked by banks and have higher fees/risks.
Good luck but dont expect much from it. These cases have more chances with court but maybe I am wrong.
What casino did you deal with under Santeda's umbrella, also what was the merchant that showed up on your transactions? I got nikotpf, and how did you find out it was Modulr who hosts their accounts?
It was all via bank transfer, so I just ended up doing a bank account check today using sort code and account number and found them that way. They accept 0 responsibility hahah bastards. It’s between me and santeda who I don’t have a bloody contact address for. Im still reporting them to the ombudsman, and will report the inconsistencies and lack of AML by Modulr to the FOS
also, I really need a copy of Santedas license as I understand they don’t have one at all even for Curacao. Someone posted it expired on this site and I am please begging someone to share it!!!
They have since renewed it, i believe around the 14th of August but it's a Curacao license, they were still operating whilst it was "pending" in their words though, so basically unregulated and unlicensed.
Just screams bullshit to me
Responsibilities of Modulr FS:
Anti-Money Laundering (AML) and Know Your Customer (KYC) Obligations:
Modulr FS is required to conduct thorough due diligence on the businesses it works with to ensure they comply with legal and regulatory requirements. If they knowingly process payments for unlicensed gambling operators offering services to UK customers, they could be in breach of their AML obligations.
Sorry what?
It's on the Curacao gaming license website
https://www.gamingcontrolcuracao.org/en/133i348441001
page 10 of this PDF
https://gamingcontrol.spin-cdn.com/media/license_registry/20241219_241218_online_gaming_register.pdf
CC'ing their colleagues?
Well they would be required to gather information on people using their services, they're going down the plausible deniability route here but as an FCA approved provider, they have legal obligations they must fulfill, if a crime has been committed using their services i'd imagine they'd be legally found to be complicit if they haven't done their due diligence, or if they can't prove they have plausible deniability. or if they have been contacted about such issues and refused to investigate and continue to provide the services afterward.
On the plausible deniability point, if they go down that route it could be a double edged sword as they might reveal themselves to be undertaking negligent practices which i'm sure would be a legal infraction against FCA regulations.
This is really interesting how Spain have the powers to fine Santeda but the UKGC can’t:
https://focusgn.com/spain-fines-against-online-gambling-hit-e71m-in-q1
Also, from Sweden, not related to fines but actually their regulatory body banning transactions to these unlicensed gambling businesses from Swedish bank accounts:
https://paymentexpert.com/2024/06/18/swedens-illegal-skin-gambling/?amp
Although I don’t understand the ‘skin gambling’ in the context of Santeda’s operations. Would this be them accepting cryptocurrency or something different?
I can’t help feeling very let down as a UK consumer when I read these articles.
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