Check their website: https://obpay.net/
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OBPAY.NET provides open banking billing services for a variety of websites
If you have a question about a charge on your bank statement from OBPAY.NET then please contact one of our customer service agents
Thank you, I will check out that site but the one in my browser that the gambling site linked to is obpays.com so not sure if it’s the same one or not as the obpays.com site is showing as blank to me now.
Hello,
I have gone through som older bank statements and noticed that deposits i’ve made with credit card to a few betting/casino websites with a Curaçao license just show random company names in countries like Kenya, Nigeria etc that barely show up when I google them.
The deposits themselves were successful,but normally, my bank should’ve rejected these transactions If they had the merchant category code 7995.
My suspicion is that the gambling websites have tried to bypass bank restrictions by making it look like i’m buying e.g clothes and something like that.
My question is - is this even allowed under the Curacao license or in general? And would it be a valid complaint to raise, or will they just ignore this?
I reached out to the Vancouver PD and Anti-Money Laundering services in Canada. You should also contact media there and then forward the details to Payop - they don't like it.
FOS aren't some saviour for us all unfortunately. If you had a gambling block in place and can prove the payments you made were for gambling then they will probably rule for you if there aren't lots of them. If you have no gambling block then they struggle to rule in your favour, but will suggest Goods and Services chargebacks if you have made attempts to contact the merchants.
Had a gambling block on my account, payop aren’t responding to my emails and I emailed fintrac and they said payop aren’t registered in canada
You’re absolutely right, I was just looking through the FOS decisions across various banks the other day.
It’s worth checking out this outcome from them, it blew my mind, they got hella lucky with that Case Reviewer: https://www.financial-ombudsman.org.uk/decision/DRN-4516953.pdf 😇
Im sure they are involved in one of mine against Revolut the name looks familiar that is a great result !
Ah that’s good, fingers crossed you get a decent outcome too!
The majority of my transactions were through Revolut and I found their internal Complaints team to be useless so probably going to go to the FOS soon too.
Yes they are useless ! they have not even replied to one of mine and instead replied to the original one again with a completely different story and stuff made up !
Did you manage to get anything back from payop? Iv had these but they were bank transfers that show on each email the casino the money went too so won't be able to chargeback 😩 Iv got gambling blocks on my account & have done for a few years but they don't block bank transfers so I'm stuck with this one
for all the UK people try reporting the casinos to this email too Info@gamblingcommission.gov.uk
its the UK gambling commission, if they're unlicensed in the UK it's illegal for them to offer services, let's hit them where it hurts and report them to the authorities
There’s a BBC Panorama special about them I keep meaning to watch about how Revolut basically do nothing about fraud. I’m not saying this is the same thing I realise it’s more nuanced but yeah, Revolut seem to take the piss with matters like these.
Every time I deal with their live chat or Complaints Team it’s like talking to AI, they just regurgitate the same crap about ‘not supporting this kind of activity’ using their bank even though I made them aware of it several times and they did nothing to help me block such transactions just kept letting thousands be sent to the dodgy unlicensed casinos.
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