Update on progress. 2 good wins in the past few days.
I managed to come to a settlement arrangement with a casino themselves. I’m not getting all my deposits back but I am getting a decent portion of my net loss returned. They made me sign an NDA so I can’t share details but I am sharing to show that it is possible. It did take about 2 months to get to this stage.
I’ve had hit and miss luck with Revolut on raising chargebacks. But I did manage to speak to someone yesterday in relation to quite a large one that was requiring more info. I’ve woken this morning to find they’ve actually raised it to the merchant. The outcome obviously is still pending but if successful, will be very much a win for me! If you are having issues with Revolut, I suggest you speak to someone in the app, be completely honest and be prepared to show all evidence of emails etc, even if you feel they might not work in your favour.