Hi. Thanks. I also included that information in my chargeback claim against Xpate. Hopefully, it will encourage Xpate to accept the chargeback instead of challenging it.
Automatic translation:
Lisa2
Alfred_ANTONYAN21
Platinum
Alfred_ANTONYAN21
1 month ago
Hi. Thanks. I've submitted a package of documents relating to several transactions processed by Xpate to the Financial Ombudsman. I'm not sure how long it will take, so now I'm just waiting for their decision.
Automatic translation:
Lisa2
Alfred_ANTONYAN21
Platinum
Alfred_ANTONYAN21
1 month ago
Hi. I initially tried to resolve the issue directly with Xpate, but unfortunately it didn't lead anywhere. As a result, I had to file a chargeback against Xpate.
Automatic translation:
Lisa2
Alfred_ANTONYAN21
Platinum
Alfred_ANTONYAN21
1 month ago
Hi. The claims have been submitted and the chargebacks are now in progress. I'm just waiting for a positive decision.
Automatic translation:
Lisa2
Alfred_ANTONYAN21
Platinum
Alfred_ANTONYAN21
1 month ago
Hi. Thanks. Please keep me posted, and I'll keep you updated as well. I'll share any news about how my Xpate cases are progressing.
Automatic translation:
Lisa2
keejan
Platinum
keejan
1 month ago
Hi. Unfortunately, I still haven't been refunded. Xpate blocked my account, so I had to file a chargeback and also lodge a complaint with the Financial Ombudsman.
Automatic translation:
billi85
johnmaddisonn1
Gold
johnmaddisonn1
1 month ago
Hello. I believe that payment processors like Xpate and Walleto use merchant category codes that don't correctly identify gambling transactions. In my case, this circumvented my gambling exclusion, allowing the payments to be processed. Ultimately, I lost more money, didn't receive the expected benefits, and couldn't withdraw my winnings.
Automatic translation:
voodoo4
Gold
1 month ago
Hello. Any news on refunds from Xpate or Walleto? Has anyone successfully received their money back?
Automatic translation:
voodoo4
Gold
1 month ago
Hello. By the way, I've also filed a complaint against XPate with the financial ombudsman. Now I'm just waiting for his decision.
Automatic translation:
voodoo4
Gold
1 month ago
Hello. Has anyone noticed that XPate is using new terms for processing payments related to gambling? If you've seen any such terms on your bank statement recently, I would be grateful if you could let me know.
Automatic translation:
XkBoii
Diamond
1 month ago
I have a descriptor in my revolut for just the letter E, can anyone help
Automatic translation:
jef10mur
Tant
Silver
Tant
1 month ago
Nope nothing. Ended up doing chargebacks with Monzo but were all declined
Automatic translation:
jef10mur
Silver
1 month ago
Does anyone have any info on Nextrast?
Automatic translation:
LP2710
Platinum
1 month ago
Anyone who knows about following payment names
Gencs2 hastings GB
Temcs2 edinburgh GB
Temdot edinburgh GB
Quecs2 london GB
Neodot
Lesski
Automatic translation:
Foxtrot90
Arra89
Diamond
Arra89
1 month ago
Someone’s had success with floxyhealth you’d have to search in the forum though. Swear you have to contact them via their website I read
Automatic translation:
Arra89
jef10mur
Diamond
jef10mur
1 month ago
Have you had any refunds doing chargebacks on monzo? Ive had 7k back but every single dispute/chargeback has been declined by monzo. It must trigger the merchants end when they are raised though. Its worked for 16 of my 41 merchants.
Automatic translation:
mulattis
Platinum
1 month ago
wich merchants belongs to nexbric?
Automatic translation:
Arra89
Foxtrot90
Diamond
Foxtrot90
1 month ago
Yeah i can't see sh1t🤣😅
Automatic translation:
jef10mur
Arra89
Silver
Arra89
1 month ago
Honestly no. Monzo weren’t help on any I submitted via them and didn’t receive any refunds. I’ve around 10k over the last 3 years with my RBS account but have only submitted a few for dispute there. I’m worried I lose my account.
Automatic translation:
Miki33
Gold
Sarah222
2 months ago
An update on progress. I had a descriptor of Aibrush, London. Managed to track down they were processed through transactworld, contacted support and refunded 48hrs later.
Automatic translation:
1 month ago
Hello please do you have email exactly of transactworld.