Hi. How much time has passed since you submitted the chargeback for the Xpate transactions? Is the review deadline approaching?
Automatic translation:
johnmaddisonn1
billi85
Gold
billi85
2 months ago
Hi. That's the problem. The payments I made were for gambling, but the merchant descriptor on my bank statement didn't show anything related to gambling. In my view, that makes it difficult to identify what the transaction was actually for.
Automatic translation:
johnmaddisonn1
Praky
Gold
Praky
2 months ago
Hi. Welcome to the growing Xpate group. Taking payments seems easy enough, but getting your money back is another matter. How do you think we should deal with Xpate? I'd be happy to support or join a collective complaint if one is being organized.
Automatic translation:
johnmaddisonn1
Pukuota1
Gold
Pukuota1
2 months ago
Hi. What exactly are you trying to find out? And what are you planning to do next? Have you considered asking your bank to open a dispute for the transactions?
Automatic translation:
voodoo4
johnmaddisonn1
Gold
johnmaddisonn1
2 months ago
Hello. Is there any news regarding the Xpate cases? Has Xpate perhaps offered anyone a refund after all? Personally, I don't really believe it.
Automatic translation:
voodoo4
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
2 months ago
Hi. Xpate seems to have blocked or stopped responding to me. They replied for a while and even looked into my case, but now they've gone silent again. It's really frustrating. Has anyone else had the same experience?
Automatic translation:
Pukuota1
johnmaddisonn1
Gold
johnmaddisonn1
2 months ago
Yes i already today asked Chase to open dispute
Automatic translation:
voodoo4
Play95
Gold
Play95
2 months ago
Hi. Any updates on Xpate? Have you received your money back yet, or are you still being strung along?
Automatic translation:
voodoo4
keejan
Gold
keejan
2 months ago
Hello. As far as I understand, the €500 is the fee for the payment system's arbitration process. The payment system then makes the final decision on the case. If I'm not mistaken and the merchant wins, the applicant can be charged this €500 fee. Is that correct?
Automatic translation:
Lisa2
Romeo87
Platinum
Romeo87
2 months ago
Hi. Has anyone here dealt with Xpate before? I'd really appreciate hearing from anyone who has experience with recovering funds from them.
Automatic translation:
Lisa2
keejan
Platinum
keejan
2 months ago
Hi. How were you able to recover your funds from Xpate? Did they agree to refund you, or did your bank decide the chargeback in your favor?