Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,475)

Send me your email. I had something similar

That is FOS , not FCA

I’ve seen countless instances where such transactions have appeared under completely random descriptions such as ‘digital services / consultancy / e-commerce’, which bear no relation whatsoever to the casino’s brand, and that, in fact, is the crux of the problem. The most frustrating thing is that the name on the statement isn’t always the key factor the same casino might alternate its descriptions - so I’d focus on whether your bank can extract the merchant/acquirer details from the transaction, as it is precisely this information that usually remains unchanged when you’re trying to get anywhere with Barclays

You know what I meant🙈🤣

Try sending the refund request to these two email addresses as well.

jira@spoynt.atlassian.net

andrey@spoynt.com

You must request a refund for goods and/or services not received

Thank you so much I’ll try! How long did it take them to refund you?

Seems like I am getting nowhere with Mobilum,Bitsent,genguru,swipes,Elegro anyone got any ideas?

Hi. I’ve finally received a partial refund from XPATE. After a long back-and-forth, they’ve decided to start paying out after all. So do keep at it.

Hi. I’m glad to hear that for you. But I’m in a different situation with XPATE. They won’t issue a refund. I’ve been writing to them, but to no avail.

Same as me , they dont want to pay , say contact merchant

Voxify ?

itixi ?

Hey don’t suppose anybody had anything similar but usupport have said that refunds have already been completed for transactions relating to my card, I haven’t recieved any refunds yet but my question is are they saying this to everyone but actually not issuing refunds?

I was told the same thing. They even sent me a refund receipt, and the refund receipt had different information than mine but the same Maatercard card numbers as mine. I also didn't receive any refunds even though over a week ago they said they were already paid.

Same

They have said exact same to me but i haven’t received anything

Also alot of the transactions they sent me that was seemingly refunded are under different peoples name and emails.

Hi. I got in touch with XPATE. I explained the situation. They referred me to the merchant. It’s complete chaos.

Good morning.

I discovered that "nexbric.net" and "skinb24*" are managed by Xpare LTD.

I contacted them, but the situation hasn't been resolved. They're not issuing a refund. I'll have to contact my bank to request a chargeback.