Payout in progress

2 years ago by franzi_1988
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3182 views 8 replies |
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2 years ago

Payment How can a casino set a time if they don't follow the guidelines themselves, don't understand how this works

Automatic translation:
franzi_1988
2 years ago

well one thing i got a blank i would never deposit even a penny into luckywins casino again i requested a withdrawal of €501 on march 7th today it's april 8th and it's still pending although i've followed all the guidelines I have verified my account and now the customer service tells me that an additional check is necessary and that it can take months for this to be processed - I have never experienced anything like this in any casino

Edited by Radka 2 years ago
Reason: casino link added
Automatic translation:
franzi_1988
2 years ago

I'm sorry, but LuckyWins is know for not paying the winnings. They use fake games, fake license, there are many complaints submitted against them...basically everything about them is just wrong. It would be a miracle if you ever see your winnings. Take a look: https://casino.guru/lucky-wins-casino-review

Daniel
2 years ago

I just don't understand why a platform gets through normally you have to block the platform or take action against the people

Automatic translation:
franzi_1988
2 years ago

Hello,

we provide information about good as well as bad casinos. In case of the bad one, we show warnings:



We are not responsible for any player's choice. I'm sorry you choose such a scam.

2 years ago

every contact I try to get in touch with the casino fails they keep stalling me and I'm wondering if there's any point in calling the police and reporting the fraud then I also received a weird email saying exactly that Message I wrote to the support team came back from another email with no attachment and no content just the title I wrote an email Too bad I can't attach this But I think I will mine Didn't receive €501 from this casino

Automatic translation:
franzi_1988
2 years ago

I'd say that the only reasonable action would be contacting the licensing authority - it's its purpose to watch over its casinos and solve complaints. Well, this scam casino is not licensed at all - no big surprise. 🙁

Try the local authorities, I wonder what the result would possibly be.

Radka
2 years ago

I'll try that today because after all they also take our money that we play with, so I don't understand why they don't pay us the winnings and you're really always put off and then you're always told that an additional test is needed, I don't understand how such either Casinos can be online at all

I don't expect to get my winnings paid out and I also don't think I'll get my money back what I paid in. Today I'll try to report it to the licensing authority and then I see a lot of people on this page played we didn't get their winnings as I could already read here

Automatic translation:
franzi_1988
2 years ago

As I wrote, this casino operates under no license, so no licensing authority will probably deal with your complaint.

I suggested you contact the local authorities, however, I can't imagine how could it possibly help.

Next time you like to play in an online casino, please do some research first.

We're constantly working to provide you, players, with the largest casino database so take the benefit and check each casino's reputation, user reviews, complaints, license, and if they accept players from your country.

Then go, register and play. It's much safer.


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