Acorn MOBILE APP discussion

Hello to everyone. I would like to inform all of you about an update our team has found out about Acorn Casino. As you can see in our review the casino is closed. Unfortunately there has been a confusion between the Acorn Casino and some Acorn app!!! We have received a lot of messages from the players about the Acorn not paying the winnings or about the app not working properly. I have to inform you, that Casino Guru does not have apps in the database, and we are sorry that in that case we are not able to help any players using this particular app. Please be careful when using this kind of apps.

Therefore all the posts related to the Acorn app were moved to this thread. Feel free to use this thread to discuss all Acorn mobile app related topics.

Was paid once 25.00 then hit 378. They went ghost! I’ve tried reaching out to them several times since 12-29-23 and still no response no money!!!

Hello, since you won the mentioned amount you have not received any reply ? The casino hasn't told you why they didn't pay you ? Did you play with or without the bonus ? 

Anyway, I thought you may want to file a complaint here if you are interested and we would see what our team could do to resolve this situation. We give the casinos 14 days to sort out the withdrawal process and since you're already past that period, it might not be the worst idea. I am also attaching information that might be useful to you and what to prepare for if you file a complaint.

Are you in ? 

I deposited the money. They have not responded and now I can’t even access my account

Good that the complaint has been set! Speaking of which, it's your turn now.

By the way, are you aware of anything unusual that could possibly give us some hints?

I fear we have to count on the casino's feedback, but according to your current situation, this line may be time-consuming. 🙁

Frankly, I'm quite convinced there is not much to conclude without some proper answers... Hold on!

I have trouble to cash out 700$ from acorn casino. They refused to pay and banned account after I emailed them few times saying their app banned in Nevada but few my friends still using app and be able to cash small winnings like 5-10$ with no problem few minutes ago we checked. And their accounts from Nevada too.

I can’t even login to acorn account where I have deposits and winnings worth 700$.

it’s just shitty

You know what? I think you should complain. The good news is that it won't cost you anything. All you need to do is follow a few steps and share some info with us.

This guide covers the basics 👈

This link leads you directly to the first step 👈

I'll be here in case you have some questions, ok?

For some reason I cannot seem to find the app or website for this casino game for Android.. I find apple only. Is it just me??

Hey!

Are you, by any chance, referring to Acorn Casino and its game portfolio?

Try out this link and let me know, please. As far as I can tell, it has been closed. 🤷‍♀️

Yeah that's what I'm starting to see. A friend of mine sent me her referral code but I'm only finding it for iphone.

I have sent three messages to customer support regarding issue and glad I took a screenshot if payout $20,200 but have not heard back from them at all?? Can anyone help?

Could be the case.

I would not recommend playing there, though.

Did you see other players' concerns? The casino might still be closed, which is not very convenient in terms of possible withdrawals.

I'd say it's too risky.

Hello. I have moved your post to this official thread, so you have bigger chance to find some more useful information for you😉.

May I ask you when have you registered at this casino and when was your last withdrawal, if any? As we have the information about the casino to be closed, you can check it over here 👈, I would like to know if it was recently or some time ago. Could you, please share this information? Thank you.

I withdrew 100 dollars earlier today and it still says waiting for review it is now Saturday not sure if the customer service team works on weekends or not but how many more steps is there after waiting for review? And how long is this process going to take every other casino I play at I withdraw my money and I get it sent to whatever withdrawal method I want Mo longer than 4 hours after starting the withdraw process

U will get money. They r slow pay winners. In my case they took money when I pay to play without a problem and after I try withdraw 700 winnings they said no because I live in Nevada. Kinda shitty

they rake money from Nevada. When pay winnings they don’t work with a state. Shitty

I started playing month ago because my friends from work showed me acorn app. I put few hundreds to play. And when I won 700$. Tried to cash out. They sent me email unfortunately they don’t don’t work in my state of Nevada while my friends still play and cash out small amounts.

Played for a month spend hundreds of dollars. Once I wanted to cash out 700$. They sent email they don’t work in my state. Well they shouldn’t accept deposits. My friends still playing in Nevada and still cash out small amounts of winnings. Shitty

Why has the option to buy disappear i can only play with coons

Why does the option of depositing money go away? I had it yesterday and today all is giving me is a coins.

Hello there. Unfortunately, our data team has give us an information, that this particular casino is closed since august last year. So let me ask you, please, when did you actually register or make a deposit there?

Apart from the lack of support, have you come across anything else that would indicate that the casino is not working as usual? Have you ever been in direct contact with anyone there?

Could you maybe send us a screenshot where the URL of the casino is shown, so we can check if our information about the casino is right, please?