TrustPilot - Can you help us there?

Hello community!

I talked to my colleagues who deal with player complaints against casinos and it seems that some people who get their complaints rejected, because they're unjustified, they just like to throw dirt on us on various online portals, which makes our team sad. TrustPilot is one of these portals.

So I was thinking and decided to encourage you - if you like Casino Guru, if you believe that we do a good job in providing info about more than 3000 casinos around the world, if you can appreciate that we process around 500 complaints a month completely free of charge (and pay salaries to approximately 8-10 employees just to do this) or you just like to read stuff on our forum, donate us few minutes of your time and submit your honest review here: https://www.trustpilot.com/review/casino.guru

I don't expect to get hundreds of reviews there, but every single review that will help to balance the negative ones will be much appreciated. The casinos reviewed on our website get their ratings based on many different aspects that are regularly evaluated and tested, but that's not how TrustPilot works - thus we need your support.

Thanks for your help and support! 🙂

Hello. I recently joined your community, so it is still difficult for me to judge your work. Judging by the information that I learned on your site, your help is very important for everyone, both for players and for casinos. And if all this is true, then you will definitely get a good reputation.

My name is Igor. I live in Kazakhstan. many questions about some casinos. Hope to get answers with your help. I would like to think that I have come to the right place, where only honest and truthful reviews and comments are welcome.

Welcome, I believe you're also the first person from Kazakhstan who wrote a post on this forum 🙂

Hope to stay for a long time. The first impression of the site is very good. Truthful reviews and fair decisions. I've been looking for such a place for a long time.

Casino guru is a very helpful site

In any case, I will leave a good rating on trustpilot because I celebrate you and the entire Guru team ✌🏻👳‍♂️✌🏾

Thanks. It's so difficult to get good reviews on these sites and so easy to get bad ones 😀

Nothing to thank ✌🏻

I've been watching your site for a while and like to look at the complaints area.

You can see how you are very often the reason why players get their winnings.

The way you communicate with the casinos clearly shows that you are interested in helping the players.

I think that's really good and it's definitely worth giving a good rating on Trustpilot ✌🏻👳‍♂️✌🏾

In fact, there are many cases where we can't directly help the player, because the casino doesn't react and they have no license (or the licensing authority is bad). In fact, these complaints are mostly against casinos that received bad rating from us. On the other hand, it's a great feeling to see cases where players get their winnings voided at the beginning and then, at the end of the day, they get the money they deserve. That gives us more power to carry on 🙂

You should speak to Mystake 😉

Do more tournaments, hope you get good sponsorship and the prizes will be increased, maybe is more fair top 20 players to won...... i dont know

Okay, forwarding it to Juraj 🙂

Don't mind me asking but how is it related to honest reviews on TP? 😎