Reviews Casino Guru

1 year ago by marioara
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3265 views 3 replies |
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1 year ago

Hi! How can casino guru sol casino give such a good reputation? It cost me a fortune! On the other hand, Mr. Vegas is extremely bad, I have only had good experiences! I just do not understand

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1 year ago

Is Casino Guru sponsored by casinos? I can't explain it otherwise

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1 year ago

I'm very curious if I get a reasonable answer

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marioara
1 year ago

Hello,

we are not sponsored by casinos 🙂.

Allow me to explain that we value and get players' opinions into consideration, but we can't rate any casino only by such feedback. So we set a user review rating feature, where every player can share their experiences.

It's because not every player can be fully satisfied but it does not necessarily mean that the casino is ultimately bad. Honestly, most players are not satisfied because they simply lose or did not win from some bonus and eventually broke some rule.

As you know, we allow players to submit complaints in order to protect them and investigate what went wrong.

If we find that the casino acted against fair gambling, we can reward this casino with black points and even lower the rating in case the problem is more serious or affected a lot of players.

So obviously, user reviews can't be treated with such attention, hence we keep those information visible, but separated.


Feel free to read more about Our Casino Review And Rating Process

In accordance with this article, you should also check the "reputation explained" tab for bot casinos:

SOL Casino

Mr. Vegas Casino

Hope it gives an idea about how we evaluate casinos.

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