Withdrawal request from Powbet (page 3)

Good day to you!

I'm sorry to hear that...

In order to find some references, I checked the complaint section; there is actually no open complaint, so no hints there either. Better results can be found in the user review section, in terms of results, not the rating. Check it out for yourself: https://casinoguru-gr.com/aksiologisi-powbet-casino#tab=js-tab-reviews

I believe giving the casino a few more days won't hurt; technically, I have no better option for now.

Would a different payment option solve the problem? It might be a question worth asking the casino.

One way or another, I'll wait for your update 🤞🤞🤞

Everything is fine, the payment was made

What happy news to hear! So, how long did it take in total for you to get the winnings?

It was a week or so, wasn't it?

Yes, it was about 6 days, everything was fine! Thank you for the response!

🙂 Happy to support you!

Hopefully, the payment will go much smoother next time you submit the request.

Speaking of which, are you staying? What is the casino like aside from this delay?

So far it is very good, there is a large variety of games in the casino and the betting does not take long to process the tickets. If they are not late with the ascension again, they will be finished.

Surely! You may offer the best or most exclusive games and top-notch support, but if you fail to pay out players within a reasonable amount of time, you're soon doomed. 🙂

Same here, i ask for a withdrawal request to my credit card as they mention, a few days laters i get the below message:

Your withdrawal of 00000 EUR has been cancelled.

If you have cancelled the withdrawal yourself, no further action is required.

If you have not cancelled the withdrawal request, the failure may be due to a technical error on the part of the payment service provider.

No way to obtain any documented details about the transaction that has failed! no one knows why it failed while it was simply a refund1 i did not enter my credit card info neither any other info. all is on file on their website

this is when they ask you to try another withdrawal method 🙂 no one knows why1 while in their email they clearly specify that withdrawals will be made only to the payment method that has been used! they ask you to request a wire transfer while you deposited with a credit card

after quickwin1.com looks to be a new technique these small casinos are using to make you revert back your withdrawal and loose everything

very long withdrawal times, that end up cancelled for NO REASON.

i had this issue already with 3 casinos and the 3 were unable to provide me any documentation or proofs that my withdrawals were processed and cancelled or refused for technical errors

in other words

Stay away from this casino... 9.5 score index for a casino that takes a week to cancel a withdrawal request and has a limit of 500 usd withrawal per week! who is reviewing these casinos please?

Hi, I'm sorry for the situation you've gotten yourself into. As for the alternative for the withdrawal method, did you use it or not ? How long has this case been going on ? If the only thing the casino can tell you is that it's always due to technical reasons, I understand that it can happen, but I don't know if it's permanent. 

However, if the problem persists and you are unable to withdraw your money, I would recommend filing a complaint here. We give casinos 14 days to resolve the withdrawal process so if nothing changes and you have no new information I think it would be a good idea to try.

As for who reviews these casinos, it's our data team which takes a number of factors into account when checking. If you'd like to know more, here's a guide to the process

Let me know then if you have tried the complaint or not. Fingers crossed. 🤞

Hello good morning! The same happens to me! In Powbet, I put €250 and now I have €270, I want to withdraw it and they won't let me! I've been trying for a month and nothing, they cancel all my withdrawals.

It tells me that I am not verified and I want to verify myself, I contact them, I tell them and they tell me that they do not need verification, but of course without it, I cannot get the money.

You see, I'm very desperate and I would like to get it out because I need the money.

Hello, I have the same problem, and they have not asked me for anything to verify me, they tell me that if they need something they should ask me. How did you verify yourself?

Bro how Long u waited For Withdrawal im having 3x 500€ first one i made 31.3.2024 and i still didnt recieve anything on my bank account every chat supporter told me the different story . My verifications still doesent needed. Thanks !

Please answer me

Hi, how did you manage to do the verification? I'm in the same situation

Hey. Try to use the "reply" button next time. The player you'd like to write the message to will get notified that way.😉

Would you like to tell us something more about the problem you've got with the verification, perhaps? We could be able to help somehow.

I requested a withdrawal 10 days or more ago, and it's still pending. I have read here that the same thing happened to people and it was because the account is not verified. If I go to the verification section it tells me that it is not necessary to verify the account

Hey there.

Have you tried to ask the casino support about that? Usually the KYC (Know Your Customer) verification is a must, on the other hand, there are always some exclusions.

10 days sounds like enough time for the casino to move forward with your request.

I would certainly contact them to find out whether there is something wrong on your side. Could you kindly let us know once you get an explanation?

The chat does not work and I contacted them but I did not receive a response

Oh, that's too bad. So did you send them any emails ? When the chat doesn't work, you mean it doesn't work at all? 

I have a feeling that we are getting closer and closer to a complaint, because we give casinos 14 days to resolve the withdrawal or KYC process. 

I would be happy if this was not necessary but if you don't get any response I don't see it rosy. 

Let me know if anything changes.