Withdrawal request from Powbet (page 2)

Hello, today I submitted a request to withdraw money from powbet.

Does anyone ever get their pick at all? I read crazy reviews on trustpilot.

Otherwise, how can you verify there?

I couldn't find anywhere where to upload documents and what kind of information. Thank you for the advice.

Hello.

I can't speak for others regarding experience, but the casino should definitely advise you on verification. Have you tried chat?

Documents are usually listed in the rules.

I would send better info, but I can't get to the casino.🤔

I looked at it and I can't upload an id anywhere. No one responds to the email. Support everyone there claims something different. I dont understand it.

I have to say that if support can't agree on the correct course of action, I would personally choose the option of doing it in all the ways that have been suggested. Ideally, send a photo of the ID to every available email explaining that you are doing everything you can to provide the ID.

I know it sounds like a lot, but something should be done.

Can you mention what variants the support actually suggested? Was any of this usable? 🤔

They actually write that verification is not necessary for selection. I sent the photo id to their emails. And so far nothing.

I would like to ask how to file a complaint with this casino regarding withdrawal. Today it's been 3 days since the pregnancy and still nothing, I'm a little desperate.

Ah, that's actually an even better situation.

What is the actual amount (if you don't mind)? It is realistically possible that the verification is not absolutely necessary yet. However, even in such a case, support should convey clear information. Actually, I still wonder what the status of the selection is now? Because if it is, for example, "pending", then the support should also explain why no one deals with it, what is the problem 🤔.

It is 500 euros. Otherwise still nothing new. Everyone writes something different and support does not respond to email.

Otherwise, I still thought of askgambler.

I saw that they helped a few people.

It's one huge scam. The rating on the website is clear.

They do not provide a contact for the finance department, while another operator gave me a non-functional email. I do not understand.

I would need any help.

I understand that waiting is quite a difficult matter. There is an option to submit a free complaint directly on our website ( link here - just switch to Czech on the top right) But realistically, I am afraid that you will still have to wait, because the team that handles complaints gives casinos a full 14 days for the necessary procedures. If the casino does not meet this deadline, then they will take action.

It's not ideal. 🙁

Yes, I would love to, better than nothing, but I couldn't find this amazing casino there.

Good morning! I believe they will pay because I went through the same situation in my case when I completed 14 days they paid me, this here in Brazil, Pow bet is an excellent house but there are these delays in withdrawals and verification.

I found him in the complaint list. But if it still doesn't work, you can use the "nezman casino" option and enter the web address. It is a way to bypass a possible technical problem when filing a complaint.

I hope that what the player from Brazil wrote will come true and it is only a matter of time. 🙏🤞

Hello there!

Thanks for the contribution. I also feel the casino normally pays, but they should pay more attention to their services. 🤔

I report that the money has arrived. Although I invested 400 euros and won 500 euros, it finally arrived. They just wrote a thousand times that when they send, an email will come and nothing has arrived.

The casino is pretty cool, but they should train support better and send money earlier.

Well, that's fantastic news, because given the way it's going, I really had a feeling it was going to end in delays and complaints. Thank you for the great observation, may the casino management take it to heart!🙂

Yes. Yes. Otherwise, I have to say that the casino is not bad, I would easily give it 4 stars, but the delays with the selection are not so much.

Well, I completely understand 😀. Of course, it's nice if the casino is cozy, has great games, a VIP program and the like. But we all know that this is of no use to us anyway, if you spend a week trying to make a choice.

Hopefully it will get better over time!

Now I'm actually thinking, what next? Will you look elsewhere or give them another chance? 🙂

I'll give them a chance and then see each other.

In that case, I wish for a more capable staff when they manage to win! ✨

And, of course, luck in the game!

Good evening,

I am new to Powbet, I made a withdrawal request on August 31st and the withdrawal request is still pending. In customer service they tell me that there are some technical problems with the payments and not to worry. Does anyone else have a similar problem?