HomeForumComplaints DiscussionThe money does not arrive in my account

The money does not arrive in my account

1 year ago by silviopernia5
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2,023 views 7 replies |
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1 year ago

Hello, it is to report a payment problem at 7slots casino and I have already made several withdrawals and they have not reached my account so I don't know if they pay or not

Automatic translation:
silviopernia5
1 year ago

Is your account verified? Were you betting with your own balance or bonus balance? And also: since when are you waiting for payment?

You can post this directly in the dedicated casino thread: https://casino.guru/7slots-casino-review#tab=js-tab-discussion

From what I see there are several users with the same problem, if you check there are many open complaints and they are all recent due to late withdrawals. If the payment has been late for more than two weeks you can register a complaint: https://casino.guru/complaints

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SunsetGaze
1 year ago

I was betting with a real balance, they also asked me to verify my information and I did, but I waited for the business days for the withdrawal and nothing ever arrived in my bank account, now I had to cancel the withdrawal and made a new withdrawal for a minimum amount, let's go to see if the money falls

Automatic translation:
silviopernia5
1 year ago

If the casino has not verified your account, they will not complete the payment. If it takes more than two weeks to review your documents and verify your account, you can open a complaint at the previous link. If you have already sent your documents, you just have to wait for them to review them

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1 year ago

Hello, the casino has already verified my account, everything is in order, what annoys me the most is that the customer service tells me how the money is going to arrive in my bank account and nothing arrives, but at the moment of recharge the casino account for that if they are fast but to pay one not

Automatic translation:
silviopernia5
1 year ago

What is the status of your withdrawal in your account? You can see that in the transactions section of your casino account, if the withdrawal appears as completed, then it is on its way and it could take up to 5 business days to reach your bank account, if it appears as pending then the casino has not yet completed the payment, please check that first. If it shows as completed, please wait up to 5 business days.

Bank transfers from casinos are always slow, especially withdrawals and deposits can cause problems, so it is better to use other methods like electronic wallets or cryptos, I would recommend you to avoid that payment method in the future

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1 year ago

It doesn't come out as you say, it only says that the transaction was created and it says the transaction number is everything, and according to the fact that in 3 business days the money should fall into the bank account but more days have passed than what the page says and nothing, and the other thing I don't understand is that when I make the withdrawal it doesn't give me the option of modern crypto or faith electronic wallet

Automatic translation:
silviopernia5
1 year ago

If the status appears as nothing more than "created" it means nothing more than that your withdrawal request is made, but not completed, if it does not say "completed" or "processed" it means that the casino has not made the payment yet.

You can start counting 5 business days from the moment the withdrawal appears as completed or processed, still wait until Thursday or Friday at the latest, the suspicious thing is that this casino has several open complaints for late payments, so I would recommend that You can also open a complaint if you think it's been too long: https://casino.guru/complaints

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