I emailed them 9 May also, they responded on Monday and confirmed refund on Wednesday.
Hello,
TAS LINK is a third party processor and does not interact directly with merchants. TAS LINK provides only technical side of transaction processing. All business relations with merchants (including AML, KYC, etc.) are conducted by acquiring banks or acquiring financial companies. Due to this, we draw your attention to the fact that legal and financial responsibility for conducting card transactions lies with acquiring banks or acquiring financial companies.
Refunding can be initiated only by merchant or acquirer (banks or financial companies). Please address this request to the merchant or acquirer.
Anotherway, please, contact your bank to initiate the chargeback of transactions that you consider to be unlawful, as provided for by the payment system rules.
this is mydelivery
How do you get through on their webchat? Only seems to be a bot my end giving me same response over again
1) For what reason did you make the bank payments to Nikotpf?
I have not made any bank payments to Nikotpf.
2) On what basis are you requesting a refund?
Because I havent made any payments to Nikotpf so these transactions are illegal/fraud.
3) Why did you write to support@elegro.eu when it comes to Nikotpf?
Becuase I found the information online that Nikotpf is a part of Elegro.
It is a bot lie and say you need help using their site and it takes you through to a pre messaging service
Did you contact golden bet support or santeda directly? Have goldenbet refunded you??
Do you know which ones are linked to elegro? Will it say elegro on bank statement of them?
Hade the same issue, found a pix in a casino where I had uploaded it for verification.
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