***NOTICE TO ALL ******
would you all be happy to have a teams meeting where we could get together and discuss what companies refund and how we’ve gone about it. That way maybe I can collate a spreadsheet of how to contact / what to say to help anybody else stuck in the gambling hell of these casinos if so please let me know and I’ll look at creating and email address to give out?
As suspected, the reverted transactions for Ticketzone and Ewave was declined by Revolut.
I have now asked them about merchant information, as I never really wanted to make a chargeback, but it was the only option given to me. I also asked them if they have no responsibilities when it comes to consumer protection in terms of incorrect transactions, if they have no obligations to report these incorrect transactions to Visa etc etc. Most likely will not get any proper reply but anyways.
***NOTICE TO ALL ******
would you all be happy to have a teams meeting where we could get together and discuss what companies refund and how we’ve gone about it. That way maybe I can collate a spreadsheet of how to contact / what to say to help anybody else stuck in the gambling hell of these casinos if so please let me know and I’ll look at creating and email address to give out?
I think people prefer google sheet or something similar, and maybe Discord or here, to stay anon.
Have you had any reply from wintermads? They were replying to me initially and once I sent them my documents as they requested I haven't heard a thing, it's been 3 weeks now, but they seem to be replying and refunding others that contacted them more recently
Do you want to email them for me lol I don't understand why they're not replying to me it's been 3 weeks since they asked for my documents and I sent them and I've emailed every day but no reply, I don't know if they've blocked me or something, how long did you have to wait? Any tips
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