2 days ago
0
Tricky one - I think most FOS cases are due to banks not raising them whereas they seem willing to raise under goods not received. Not sure I have seen many FOS cases where they were raised but then the merchant contested them, I am sure there will be some eventually.
This is what it's showing on my recipt I thought it was destream but I have had no response from them Description: DESTREAM | DSTRLTD | ZapDigitalGoods | ZPDG
What did u say to your bank, my bank rejected my chargeback on them so I’ve emailed them
They were raised as goods were not received 1 year before was much easier to raise a chargeback now its harder
They rejected the 1st one on the complaint I got the same reply today for the same one despite chasing about the 2nd complaint for the other 4 they missed so its a joke ! they are also now saying I had said someone under 18 had been using my card which is nonsense I never said that !
There seems to be no set rule just your luck on how sympathetic the bank is towards you some seem to be brutal
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