Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 320)

Yes the bank did them 100% win on them

I had success with Barclays, is it debit or credit card?

I had a refund on the credit card under incorrect MCC, no idea if merchants have responded as I had the same sort of "still under investigation" and give 6 weeks but assumed this was a generic response from Barclays as gambling is blocked on credit cards and I can’t see how the merchants could challenge this.

Let me know what I could potentially assist with, also there are enough of us on this forum to help out.

Update on my bank. If you are in Australia and with Mastercard the bank won’t side with you no matter if it’s incorrect MCC. After losing 20k AUD in 3 months and raising up the complaint they have offered me a final direct refund from the bank themselves for 1k.

I hope and wish everyone the best on your journey in getting your chargebacks from these scam casinos. Please stay strong and never ever gamble again.

Thank you so much for replying. I really do appreciate it, I can't even begin to tell you how much this has affected me. Especially not speaking to anyone about it because I'm too embarrassed & ashamed of myself. My kids are completely sorted for Christmas thank god but I have got myself into a little debt for it as I couldn't see them go without because of my Issues. I am struggling to eat & sleep at the minute. To be honest it's just nice to speak to others about it. It is with Barclays debit card. The 30 days for merchant to respond is up & I have had the one merchant disputing it. But haven't heard a thing about the others. So have no idea. I am getting told so many different things from Barclays with everyone I speak to. I don't even know if they will refuse giving me the money back even if the merchant doesn't respond. I wish I had disputed these under the incorrect mcc but I didn't realise I could. Thank you again. I honestly really appreciate it.

Others may be able to assist with merchants responding as I know a few have challenged it back, maybe need to share what they have said as if they have made up your details then go back to bank and notify them you didn’t sign up/receive the goods etc.

Regarding the bank refunding, if no response then they will refund they won’t deny you a refund, I suggest contacting them for an update and if they need more time request they update you in regards to any challenges. If no challenges then request a refund, the issue I had with Barclaycard is unless you actually speak to disputes then the handlers are not the best, again call them and ask to speak to disputes they will give you the correct answer. Assuming no response then you should get the refund pretty quickly.

Regarding the addiction well done on already being signed up to Gamstop have you also tried to install Gamban it’s free UK residents I think available through talk, ban, stop?

Thank you for your reply. I have received letters on my app saying the merchant has sent information on the transactions & they hope this resolves it but if not to contact them. There is nothing showing on my app of what the merchant has said but over the phone they have basically showed a transaction list on deposits saying I had a chance to withdraw from them, also that I haven't contacted their customer service although this company are untraceable. I contacted the payment provider who will not give me any information on them & said I need to contact my bank or police & that's the only people they will supply information too. Strange thing is, there were 10 transactions I disputed with this one merchant. 4 of them they have disputed, 4 has been closed by my bank saying I was liable after the first chargeback cycle & not asking for anymore evidence & 2 they are waiting for a response. They are all the same person so have no idea what is happening. I am supposed to be getting a call from a manager today or tomorrow so will question everything & hopefully get some answers. The biggest one I have is with pay op & if I could get my money back from them, I would be debt free as I have had to take out loan after loan. But I definitely have no hope with them. Just waiting on the others now. Do you have any advice on the quick bit ones? I have read that they dipute these. They have never even responded to me. So stressful. I don't have Gam Ban but will definitely look into this. Thank you so much

I have a question: do I’ve taken out multiple loans and cleared my credit card debts, I emailed the credit card companies multiple times saying I’ve got an addiction and I want my account closed and card blocked. They didn’t do this and I’ve maxed out the credit cards again. I’ve put another complaint in to clear my debt, if they do not uphold this do you think that the financial obundsman will side with me or the credit card companies?

Just wanted to let you all know I’ve got all money refunded from Artsrid and Finnart, they hadn’t responded in 2 weeks but all money come into my bank today.

Can anyone help with partbusters & master tools?

What was the final email you sent them mate? And their final response?

I’ve just had one from finnart another 6 to go and 4 on artstrid hoping they come back in now before Xmas.

Mine too i got refund i sent them a scathing email basically saying that I could see that I am not the only person they are fobbing off with the fake email saying refund had been issued .And all the people whom have had these emails are now joining forces to bring legal action against company received funds yesterday

Could u forward all emails u have with them? To kieranclutterbuck1@gmail.com

what do these show up

as on your statement? Do they just show up as finnart and artstrid

Astrid

Mastertools is a Dutch company

support@artstrid.zendesk.com

Still looking for merchant name "ZPDG" if anyone has their info

I still need help with Kashia plz

I thought this was. they ignored my emails and i wrote a TP review and they sent back a lengthy email how it wasnt them and asked for my bank details and statement and then didnt reply again. They got my TP review removed