HomeForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 253)

1 year ago by kirekin
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731,746 views 6,461 replies |
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makelios6
1 month ago

A withdrawal that has gone missing was mine.

It was only £100, but it was the 100 I deposited it over 2 months ago and never played. I had a realisation, stopped, closed my account and was told my money would be refunded. Obviously never was.

I have done some digging and the email and kyc is now @nationalbet.co not .com! They removed the m.


Very suspicious and the website is the same. I'm not really stressing about it because the more communication you have the better For a chargeback back.

Dt100
1 month ago

Friend, I deposited 200 euros and as soon as I deposited them they closed my account.

I have been blocked from live chat, I logged in with another account and it was working normally.

Apart from the 200 euros I deposited, I have played but 300 and lost them.

Will we be able to get them back?

Let's keep in touch friend

Automatic translation:
makelios6
1 month ago

Yes mate, you will have to ride it out.

There is obviously no authority or license company to report them too.

Your best bet would be to ring the bank and say you have been scammed.

Mine is coming up to 3 months, and if I don't receive it on the 3 months (which I wont) I will contact the bank and show them all the communication of me asking where the money is etc. It was only a deposit like yourself so no money was spent and its actually gone to a merchant not associated with gambling so you should be okay!

Problem is there is no way to get through to the merchants because you can't find them on the Internet. Unfortunately mate, there will be a lot of transactions we will lose and never get back.

I have been very lucky the bank is raising near enough all of mine, which I have been lucky and have used it to make me stop. Just bide your time, speak to the bank and then stop giving these casinos money🙂

I'm looking to get £7500 back from the bank and they sorted that 🙂

Sutton
1 month ago

Hi mate, what did they decline? Debit card?

1 month ago

I am not sure that

smpayPF*SkinsOnly and smpayPF*MagicInc is http://smpayglobal.com/payment-wallet/

I called them and talked with them.


Byte News is a even bigger problem. Totaly anonimous.

1 month ago

Can't find them either. Redeem cashback from the following:


Enygma Budapest - 600 euros

Cash TopUp - I got 2,000 euros back. But don't know which merchant is behind it even?

The videoshaven - 60 euros I got back from these

Al_Logo_Creator : Here I returned 400 euros from the merchant

CanaPay : Here they paid back 500 euros approximately.


Deposit/Quickbet/Formiline : Refuse to pay back. Some dick-sucker named Ola seems to rule there.

Grottobook/Mydates : They answer emails but refuse to return a penny.

smpayPF*SkinsOnly & smpayPF*MagicInc. I can't find these.

BYTE News : Can't find who is behind these.

Automatic translation:
1 month ago

Bank said they are not changing their desicion as I authorised these in their live bank.


Fuck it I'm done rock bottom this is what they have done too me.

1 month ago

They have basically said the transactions are not un authorised because it states in their policy most card payments are processed by wirecard AG.

Post by boots2024 was deleted
1 month ago

Can't find them either. Redeem cashback from the following:


Enygma Budapest - 600 euros

Cash TopUp - I got 2,000 euros back. But don't know which merchant is behind it even?

The videoshaven - 60 euros I got back from these

Al_Logo_Creator : Here I returned 400 euros from the merchant

CanaPay : Here they paid back 500 euros approximately.


Deposit/Quickbet/Formiline : Refuse to pay back. Some dick-sucker named Ola seems to rule there.

Grottobook/Mydates : They answer emails but refuse to return a penny.

smpayPF*SkinsOnly & smpayPF*MagicInc. I can't find these.

BYTE News : Can't find who is behind these.

Automatic translation:
1 month ago

Do you have the contact info for Enygma?

DynamoHarry
1 month ago

Smpay is sumup a Uk regulated payment provider that states gambling transactions are illegal


https://www.sumup.com/en-gb/alternative-payment-method-terms/


The bank told me when I tried to raise chargebacks they went to sumup ive sent lots of messages no reply yet just a case ref number then nothing

Edited by author 1 month ago
DynamoHarry
1 month ago

Contact to these Al_Logo_Creator?

1 month ago

Trouble is I don't think the FOS will side with me as I did not have a gambling block on my chase account so I wouldn't have a clue where to start.

I'm begging that someone can help me in terms of where to go with the FOS because I have looked and find the whole thing confusing.

jwilson27031988
1 month ago

Hi bud you fill out the form then send an email explaining it all and they request details from the bank and you

1 month ago

But like I said without a gambling block on my account I don't know what route to go down...


The bank have said they believe that pixeleum, finnart.io and nicotpf have all been used as a payment processor for donbet and i authorised these in the chase app.

Gamble free for 60 days now and about to relapse.

1 month ago

Trouble is I don't think the FOS will side with me as I did not have a gambling block on my chase account so I wouldn't have a clue where to start.

I'm begging that someone can help me in terms of where to go with the FOS because I have looked and find the whole thing confusing.

1 month ago

Have you submitted a complaint? You need to submit a formal complaint and receive a final response before the FOS will get involved.

Edited by author 1 month ago
1 month ago

Final response will be coming from my bank Monday but like I said I wouldn't know what grounds to go on now. I don't have a block on my account and chase have said all these transactions were authorised by me and they believe that they have been used as a payment processor for donbet.



CryptoG82
1 month ago

I think he has done that Crypto

1 month ago

Yeah it's been going on now 7 weeks with the bank first a fraud/scam case where they didn't see anything wrong and my complaint basically what I sent yesterday.

They have agreed those merchants have been used as a payment processor for donbet and I authorised these so from the banks side they have said no refund or anything.


Just don't know what route to go down with the FOS as like I said no gambling block on account.

I have also now been banned from donbet so can't even try with them.

1 month ago

Smpay is sumup a Uk regulated payment provider that states gambling transactions are illegal


https://www.sumup.com/en-gb/alternative-payment-method-terms/


The bank told me when I tried to raise chargebacks they went to sumup ive sent lots of messages no reply yet just a case ref number then nothing

1 month ago

Did you try to call them?

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