ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 227)

1 year ago by kirekin
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1 week ago

I have just emailed Kinghills asking to refund me my lost money using the template as ive been up all night gambling I won then lost £1700 I have threatened to raise chargebacks if not done and send my bank statement with recent transactions and a copy of the contact from RBS about their transactions l can also sent letters of previous chargebacks if needed will see how they react im tired of this gambling !

1 week ago

Can i get the email for nikotpf* payments? Please

1 week ago

Can i get the email for nikotpf* payments? Please

1 week ago

welcome! Try sending email to because when I type "nikotpf*" on Google, the first sites show me Elegro directly.

I am also in the same situation, the same merchant I suspect, but it says this on my account statement:

Nikotpf*webops Ltd, London

I tried to send an email to both elegro and webops but still no answer. I will let you know if I find it.

Edited by author 1 week ago
Automatic translation:
SkyT
1 week ago

Hi Sky I sent this below


Hi there I have a severe gambling habit and the bank is monitoring my account my advisor has been in contact they recently raise lots of chargebacks for similar ones like these I want a refund for the money lost I have an illness as below I would appreciate your co-operation otherwise the bank will just raise them all, as below:


Upon reviewing my recent bank statements, I have noticed discrepancies in the descriptors associated with the transactions which were completed . It appears that the descriptors are inaccurate and do not align with my legitimate transactions which has raised confusion and concern on my parts. 


I kindly request your prompt assistance in rectifying this matter and processing refunds for the transactions with false descriptors. 


I understand that errors can occur, and I appreciate your attention to resolving this matter promptly as these transactions were from a casino and have been illegally disguised for some reason.


As well as that, I have a gambling block on my account which this has failed to capture.

This practice, commonly referred to as "transaction laundering," is explicitly prohibited by both Mastercard and Visa regulations. According to Mastercard’s Chargeback Code 4840 ("Fraudulent Processing of Transactions"), this type of misrepresentation qualifies the transaction for a chargeback. Had the MCC been accurately set as a gambling-related transaction, it would have been blocked by the gambling restrictions applied to my account.

Additionally, Visa's rules on MCC misrepresentation fall under Chargeback Code 13.5, which also applies to cases where a merchant misclassifies a transaction to avoid legitimate restrictions. Both Visa and Mastercard’s rules are clear: merchants must use the correct MCC, and failure to do so opens them to chargeback claims.

Given the circumstances and the clear violation of Mastercard’s and Visa’s rules, I kindly request that you initiate a refund for the full amount of the disputed transactions from you on the list if not I will just get my bank to raise them for me as they have done it before I had began a fresh start and I am right back in it now as the bank had supported me so please co-operate.


How long do they take to respond I sent my latest transactions as well just a download from my bank account and contact from my bank advisor

1 week ago

Anyone found out who "CURRYCUDI" is or the payment processor for these?

CryptoG82
1 week ago

I have purchased a lot of their duelbit vouchers. I reached out to Kinguin a while back trying to refund them but without success. Is it possible to get money back?

1 week ago

Success!

One 3rd party vendor company has sent refund notifications for 7 transactions! =$5,590.85


WEXSLIDE

1 week ago

I have purchased a lot of their duelbit vouchers. I reached out to Kinguin a while back trying to refund them but without success. Is it possible to get money back?

1 week ago

Not sure on Duelbit. Only one I am aware of is Betbeard at the moment - depends on your individual laws in Sweden as well. What does Duelbits licence say about Sweden?

Apple1234
1 week ago

for WEXSLIDE which casino site did you play on if i may ask ? i have same on transactions, but dont remember casino where i played

1 week ago

Random question, how do you know what casino used what merchant? I used to diff ones and there’s about 25 different merchants in my bank statement and I’ve been blocked from my account to match those transactions, is there any way I can prove who’s who?

1 week ago

Guys, on top of the chargebacks we should also be lobbying to get ratings for these sites on here and elsewhere to reflect the illegal nature of what these sites are doing. I actually reached out to the UKGC on Instantcasino.com - they appear to be already aware of them and I am speaking to an enforcement co-ordinator - (normally never get to speak to them) who has asked for the details of the site, where they are advertised, how they mask payments etc. Getting the sites shutdown for good will be difficult...but action can work and at least force them to stop accepting debit/credit cards as payment. It also prevents people from exploiting these loopholes to freeroll casinos as well as could happen.

1 week ago

Random question, how do you know what casino used what merchant? I used to diff ones and there’s about 25 different merchants in my bank statement and I’ve been blocked from my account to match those transactions, is there any way I can prove who’s who?

1 week ago

You can't unless you can find the transaction receipt emails and work it out from there.

CryptoG82
1 week ago

I never once got email receipts

1 week ago

I never once got email receipts

1 week ago

If it was Instantcasino you would have, no idea about the others. The email doesn't even give a value but might give you times to compare against your bank transactions.

1 week ago

Someone have contact details to Grotobook or helpersm*AP?

I read somewhere Helpersm*AP is elegro, right or?

Pojoplites
1 week ago

I'm trying to find Helpersm*AP as well. If anyone knows

1 week ago

Hi everyone,


I've had to take Monzo to FOS r.e the TransferOP payments.


On the other hand, has anyone had dealings with getting money back from either Rolletto Casino or Falcora Finance. I lost a lot of money with them recently and even though I emailled Rolletto's KYC dept (by accident) to tell them to close my account because I had a gamblnig addiction, they still let me deposit £130.


Any advice appreciated.

Pojoplites
1 week ago

Helpersm are https://helpersm.com/

And Grotobook/Mydates (same company) are https://grottobook.com/


I just Reported these and some other companies to ARN and payed the fee for it (like 15 dollar)

(Swedish national board for consumer disputes) and emailed all the companies a copy of the report.


Hope something comes out of it, emailed mastercard but have been 1 month now and they dont even reply, and Revolut just ignoring me.

Edited by author 1 week ago
1 week ago

Im still allowed on this Kinghills even after writing about my gambling habit ive done another £7000 is this right ?

paulmcewan05
1 week ago

Give it up mate

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