Hi Sky I sent this below
Hi there I have a severe gambling habit and the bank is monitoring my account my advisor has been in contact they recently raise lots of chargebacks for similar ones like these I want a refund for the money lost I have an illness as below I would appreciate your co-operation otherwise the bank will just raise them all, as below:
Upon reviewing my recent bank statements, I have noticed discrepancies in the descriptors associated with the transactions which were completed . It appears that the descriptors are inaccurate and do not align with my legitimate transactions which has raised confusion and concern on my parts.
I kindly request your prompt assistance in rectifying this matter and processing refunds for the transactions with false descriptors.
I understand that errors can occur, and I appreciate your attention to resolving this matter promptly as these transactions were from a casino and have been illegally disguised for some reason.
As well as that, I have a gambling block on my account which this has failed to capture.
This practice, commonly referred to as "transaction laundering," is explicitly prohibited by both Mastercard and Visa regulations. According to Mastercard’s Chargeback Code 4840 ("Fraudulent Processing of Transactions"), this type of misrepresentation qualifies the transaction for a chargeback. Had the MCC been accurately set as a gambling-related transaction, it would have been blocked by the gambling restrictions applied to my account.
Additionally, Visa's rules on MCC misrepresentation fall under Chargeback Code 13.5, which also applies to cases where a merchant misclassifies a transaction to avoid legitimate restrictions. Both Visa and Mastercard’s rules are clear: merchants must use the correct MCC, and failure to do so opens them to chargeback claims.
Given the circumstances and the clear violation of Mastercard’s and Visa’s rules, I kindly request that you initiate a refund for the full amount of the disputed transactions from you on the list if not I will just get my bank to raise them for me as they have done it before I had began a fresh start and I am right back in it now as the bank had supported me so please co-operate.
How long do they take to respond I sent my latest transactions as well just a download from my bank account and contact from my bank advisor