ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 188)

11 months ago by kirekin
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332118 views 3770 replies |
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Post by Anonymized668 was deleted
1 month ago

Has anyone reported miscoding to the police and had any feedback from it?

Dustyd
1 month ago

Has your card been cancelled if you send bank statements I would cover any sensitive information like account number address ect. If your card has been cancelled then there is nothing they can do with it. I don't think they can do anything with the first 6 digits of a card but double check call your bank regarding this, if you have an open case and get some advice

Dustyd
1 month ago

Yes send it to them

Youssf
1 month ago

Yes the casino is definitely illegal I also asked them to close my account due to me turning gambling due to dealing with being diagnosed with C.long story short they didn't they allowed me to deposit 1400.00 and play for 24hrs solid tried to withdraw funds would not let me wanted ID. Kept trying to upload ID and send via email and they would not except it. Couldn't log in one day. Spoke to advisor who said platform. Was working try different device. So did still nothing. Did a bit of digging and the ukgc had blocked the site on Google to UK players. Been emailing them regarding my funds for over a month now and nothing

Pepo25
1 month ago

Only to action fraud I recived a letter today asking if I need support

Joddd
1 month ago

Thats why you should contact the merchant. The name of the company on your statement and ask them to issue you a refund. It is clearly that the casino is sh*t and simply don't care as they got their money. This is typical behavior of some rogue casinos.

1 month ago

I understand pixelum will tell me to do one but has anyone got their email at all?

Youssf
1 month ago

I have all the transactions apart from 1 company ewave seem to be all related to each other I have the address for ewave finally. But all the others are basically coming from a Web portal In portland st in London. I reached out to grotobook who replied and asked me for ID a picture of me holding it and a photo of my bank card Lol. They said I sent them the cancelled card details first 4 and last 4 numbers. They came back and said. They had a numerous transactions for that card. When I asked for order details of items purchased account number address where items where sent to ect ect they refused to send me this information. I told them if they don't provide this I will pass all the correspondence on to the bank they said the bank will side with them as I made the payments through a secure server

Joddd
1 month ago

Where is the address for ewave - is it strasbourg?


Its all evidence for you, keep hold of it. I am aware of portland St and I have a friend in the police who is going to investigate 🔎 so this will be next week! Maybe get crime numbers then and we could be refunded

1 month ago

Anyone had any luck with lunu vintilus?

Dustyd
1 month ago

I received a response from them after doing so in there response they stood firm on the lies that they are just an art company and I purchased art from them they used the line all transactions in question were processed correctly with full 3D Secure (3DS) verification and state I received art will now contact my bank to raise a chargeback as I have received no art, they will most likely facilitate fake transactions to back there statement.

Elijahanth
1 month ago

They threatened to pursue me for fraud because I kept hounding them!! I need to call the bank really and sort all this out

Dt100
1 month ago

Who threatened you?

Anonymized668
1 month ago

Pixeleum.io I don't care, I'm still sending them emails everyday. Scoundrels haha!!

Dt100
1 month ago

Received same threats too it’s because they actually are an art company I believe but do shady business.Contacting your bank and raising a chargeback may now be the only option. Visa and Mastercard honestly need to put a stop to all this.

Joddd
1 month ago

I see, well if the merchant is Ewave you should send a mail to Ewave (maybe you can find the contact details here) and ask them for an update on your order status as your received nothing.


They are right that the bank will side with them if you file for a fraud chargeback since you did authorize the payment yourself. But if you file a chargeback for no delivery of goods or for cancelled orders you have more chance for a successful refund as the merchant needs to proof they send the goods which they can't.

Dt100
1 month ago

Have you email I have their physical address that's all?

Youssf
1 month ago

Mydate is grotobook same as helpersm all registered at 85 portland st use duckduck go

Youssf
1 month ago

Ewave.live it is, as part of lovin production

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