2 months ago
1
Do you not have the email address for Santeda itself if they sent you through the attached agreement etc?
Pay op refuse to acknowledge open banking transfers so you have no chance in getting a refund if you’ve paid through bank transfer.
Thank you for contacting us.
Please be informed that Payop does not provide the services directly but only processes the payments for our merchants (websites).
We suggest you contact the merchant directly regarding the refund.
Thank you for your understanding.
Best Regards,
Support Team
My bank - Starling - does not show location but I got the refunds from contacting the Nigerian website. This is some months again and like I said I think I was just lucky and they are now ignoring requests
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