ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 124)

1 year ago by kirekin
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468951 views 4890 replies |
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Anonymized668
3 months ago

London

Sutton
3 months ago

Did you see the chat yesterday for https://helpersm.pro/about/


When you look at the bottom it shows London

Anonymized668
3 months ago

They are Edinburgh for me helpers*sm

Dt100
3 months ago

Have you heard back from paymentz

Anonymized668
3 months ago

They are the same people with the same registered address in London. all 3 are linked and have the same director

carsix79
3 months ago

If you google his name, he also seems to be behind several of the Estonian companies as well.

Automatic translation:
Anonymized668
3 months ago

Yes they say I have to contact the merchant

fiore84
3 months ago

What companies is he behind?

carsix79
3 months ago

WINTERMDSE

if you contact them by email, they will acknowledge your complaint, escalate it and then never reply to you again lol


in regards to chargeback, they declined every chargeback I did apart from 2 which were of £50 each. The rest were like £70+. They wrote to my bank and claimed I bought digital art from them with reference numbers. I’ve appealed it with my bank and explained the situation, but I doubt they’ll do anything.

3 months ago

How did we find out that payments was the one to ask for helpersm?

Tiekefnntn
3 months ago

How did you find out it was payments as it seems everyone else is having no luck?

Anonymized668
3 months ago

I did a dummy deposit and they came up when it was processing

Tiekefnntn
3 months ago

They have come back and said they couldn't find any of mine but I dont believe them

Anonymized668
3 months ago

Same to me

Automatic translation:
3 months ago

Some of my transactions clearly state the same as Tiekefnntn so how come they can't find mine with all the information I have given them

Tiekefnntn
3 months ago

Helpers*Sm in Edinburgh is that correct? I am going to throw the book at them

3 months ago

Has anyone had any success with keylissimo?

3 months ago

I have been going through old bank statements from February I was using MyStake so through Santeda I have a couple of company’s on my statement Cleverprix* dota and frezhh limiteddigitech, the bank say it’s now too late to charge these back does anyone know who to contact with these companies ?

xxkjxx
3 months ago

Hi been keeping tabs on this forum for a little while now. In regards to your Wintermdse transactions how did you get your bank to process a chargeback again.They put mine down as a scam and rejected it. How many transactions did you make with wintermdse and what were the amounts because mine total £4000 but I only made 5 transactions in total. I am waiting for a response from there investigation team but have the evidence of the gambling company denying any relationship to them and confirmed they have no connection to Wintermdse.But I obtained my deposit history which is in line with the times transactions were made to the gambling company through wintermdse. My problem with gambling company stemmed when I tried to make a withdrawal which was declined multiple times for no reason and I wasn’t receiving an answer on how to fix the issue.My bank has just been terrible in regards to this situation too and are partly to blame but also my fault too have to hold accountability. So do you think Wintermdse will try to say I bought art too considering all my deposits were minimum £500 if they don’t respond within next 2 weeks I will just go back to my banks and push for a chargeback again.Have already escalated to the financial ombudsman for the mistakes my bank have made in this situation would have only lost £500 instead of the £4000.Most painful thing is I go away in 3 weeks would be a dream to have resolved before I get on the plane.

Elijahanth
3 months ago

I explained what happened to my bank(Barclays) and they opened the chargebacks. There were 18 in total, but for some reason my bank only opened 8 chargeback against them. It was for around £1800. I’ve contacted financial ombudsman too because on my declined chargeback letter it says you have 10 days to appeal it, which I did and the bank never got back to me. So I’m hoping financial ombudsman will help me. Like I said for some reason WINTERMDSE sent back 2 payments out of the 8, and they were both the lowest payments which were £50, so surely to the bank they know the company is trying to hold my bigger deposits. Pretty sure they get charged for chargebacks that’s why they decline the bigger ones and it’s just easier to send the funds back for £50. What did financial ombudsman say to you did they open a case

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