Should I wait for my current chargebacks to be finalised before i start on others or shall I start another wave of chargebacks. Also when you say services not received what do I put down when they ask for a service I have paid for that I didn’t receive this online form is confusing me
Is it on Revolut? Just write that you paid for cryptocurrencies but did not receive anything and that you have contacted mobilumpay and refer to the responses from mobilumpay where they ask to chargeback the transactions
No mate it with NatWest if I can put this up here I dunno because I assume people don’t like putting which bank it is but I will try the crypto route and see what happens
Ah ok, I have no experience with them.
But would still advise you to say that you bought cryptocurrency from a site that you don't remember, but that the transactions went through mobilumpay which refers to chargeback.
Also point out that you never received a receipt or order confirmation from mobilumpay for these transactions in case they ask for it.
But first wait for an email from mobilumpay where they ask you to contact the bank for chargeback and that they will then help, it will make everything easier and is enough as proof.
Just write "do you support me and help me if I chargeback these transactions through the bank?" Then wait for a response.
Thank you very much for the info mate, I have emailed them back with what you said so hopefully have a response from them soon, you wouldn’t happen to have details for a company called seraphyx I can not find them anywhere online.
Np mate, you will get your money back 🙂 Give it 2-3 weeks, maybe faster depending on mobilumpay.
Sorry ive never heard of them
I will keep on mobilium daily for a email update. I think I found seraphyx they seem to be interior design company based in London with a polish director which is weird as the address on the transaction on my statement is addressed to a place in warzawa in Poland I think both FARAMP and SERAPHYX are under mobilium as both addresses on my statement are the same place
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