Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 107)

Can I ask you on which page of the Visa and Mastercard regulations do I find this information?

https://usa.visa.com/content/dam/VCOM/download/about-visa/visa-rules-public.pdf

https://usa.visa.com/content/dam/VCOM/download/merchants/chargeback-management-guidelines-for-visa-merchants.pdf

Page 40 is very relevent.

https://www.heartland.us/resources/blog/everything-you-need-to-know-about-visas-surcharging-rules-to-protect-your-small-business

Re fines that visa will impose if informed.

https://www.chargeflow.io/blog/mastercard-chargeback-reason-codes#:~:text=Mastercard%20chargeback%20reason%20code%204849,Merchant%20Audit%20Program%20(GMAP).

This is an interesting read, So what I get from it is all Gaming sites that are registered off shore Caracaco Costa Rica ect. Should have a merchants account for that site to except players deposits . Or am I reading this wrong? https://fastoffshore.com/offshore-bank-account-2/gaming-merchant-account/

Thats correct, but as these are shady casinos who dont want to reveal who they are and not pay tax and not follow the UK and EU regulations they operate in the way they do. The one thing that they cant wiggle out of is the huge fines that can be imposed to them by Visa and Mastercard.

Thank you very much, it's very interesting!

We have no updates for now.🤷‍♀️

Who were these casinos that asked you to take down this thread?

Is there a way to proceed with some transactions on Revolut that have been declined due to initially choosing the wrong option such as fraud?

They refuse to contest a part for repayment, even though it is exactly the same company with which they proceeded with the other transactions.

They just say the same thing that their decision is final and that it is not the result I expected.

I have explained to them several times that I have not received any goods and according to Visa I have the right to dispute, but they refuse.

You need to explain to them that there was some confusion initially. Make a formal complaint and ask them for the escalation process. In the UK we have the financial ombudsman, not sure what they have in the rest of europe. Normally a formal complaint to the bank resolves these minor issues.

Today I spoke to a friend of mine at great length who works for the federal government in Canada. If these casinos do not refund or settle there are allot of options available. Going to wait and see.

Have tried to explain to them several times, filled out a complaint form and after a few days I received an email from a person at Revolut, they went ahead with some transactions.

But the rest of the transactions they ignored and then he wrote in an email that the support in the app should contact me regarding these few transactions that are left, then they immediately give me the same answer very quickly "our decision is final, we cannot dispute these no matter how much we would like to help you" and similar nonsense.

I also showed a copy of my police report with all transactions and the authorities I contacted regarding these companies.

Might have to take this further and appeal then 🙂

Yeh I mean I havent had any personal dealings with Revolut perhaps someone else can jump in and shed some light.

Tomorrow is going to be a interesting day of filing a bunch of other chargebacks with the likes of Goldenbet / Santeda International if they dont want to refund / settle this. I have a list of in excess of 30 merchants and payment processors linked to various other big names.

I am expecting a refund from Payop after going back and forward with them and showing the link from the casino to the random merchants and transaction ID for payop, they said id need to sign a NDA but will update tomorrow as to the outcome.

Do you have a contact for Santeda? I have many transactions with Mystake and it is part of the same group.

I understand!

It will be exciting to follow this

Make contact with the Canadian authorities and get a reference number, explain in as much detail the link to payop and how they are breaching AML regulations funding these third party casinos through offshore accounts etc and forward the same to them, any resistance from payop you will need to email them again and CC every single federal and local authority you can find online including every local and national news / journalist email you can find. They will eventually want to settle.

payop is on the radar of canadian federal law enforcement.

https://www.casino.org/news/black-market-gambling-sites-fertile-ground-for-money-laundering-intelligence-agency-warns/

Did you have a gambiling block on your card and also did the casino do a account verification or affordability check. Where you blocked from all the casinos before you joined. If so then I don't know how it applies over there but here if you are registered on gamestop and a casino allows you to join then they are legally responsible as they did not help a problem. Gambler. If you can prove this then go back to casino with proof and contact the place who you blocked you from playing all Swedish sites

Sorry, I cannot provide this kind of information as of yet.

Why not?

Probably because they are paid to promote them !

Revolut itself is deeply involved.Accordingly, you can't expect any help from Revolut, as they could possibly take the money away from their own corporate customers. A transparent procedure is then not possible because the money of corporate customers is guarded rather than that of normal customers.Even with a complaint to the police and a complaint to the Pope, they don't book anything back, all wasted time.