Hello everyone,
I have a problem:
I play in the ninecasino. I deposited through my husband's account, yes, I'm stupid. I wasn't thinking. brain out.
The deposits before that were my method.
I was informed by email that I am not allowed to do this and should pay attention to this in the future. It was a warning. The documents had already been checked and that was known. A payment was requested.
After the warning I was allowed to play without end
Why did they let me keep playing?
After depositing using the wrong method.
What do you think, can I do something?
After making a deposit using the wrong method, I activated an additional bonus that was for my previous deposit with my account. I've played with both. According to the terms and conditions, the real money is gambled away and then the bonus. Not in this case, I was confirmed. It's also a violation. Who can now still know whether I would have achieved that much money with my bonus. Nonetheless, that was also a violation. Do you have a tip?
I was assured in the chat that I would still get the money and that I didn't have to worry.
They should have blocked me immediately and not happily let me get 9000€ if the violation was known.
