Payout doesn't work

Hi!! I've been trying to withdraw my winnings from Great Ein for days now, it doesn't work at all, can someone help me? Otherwise I will turn my lawyer on. Thanks!!

Big win of course

Hello,

In which casino have you won, please?

Can you be more specific - What seems to be the problem?

Hi!!

Great win at Casino!

I am not forwarded to the payout, I choose Mastercard, enter the payout amount and click on continue, then nothing happens. I received instructions via the live chat, such as deleting browser data, cookies, cache, etc., but it doesn't work in any way, neither on the PC nor on the mobile phone!!

It's just strange that the deposit works so smoothly!

I feel fooled!!

here it goes no further

Hello,

so it happens in the Greatwin Casino.

I must say that to me it seems like a technical problem, maybe some kind of bigger one on the side of the casino's payment provider. Can you try another payment option by chance? Keep asking the casino, it's unpleasant, but they must suggest some solutions preferably the one that will work for you somehow.

Hi!

Thank you for your letter, I've tried others, the problem is always the same, I'm not forwarded, when asked, it always says delete browser, cookies, etc., can't get my money, they're quick when paying in! What should I do just do??

I have no clue because it seems like a technical problem, but I think that the casino must find some way how to send you the winnings. You can create a video file showing all the suggested solutions and the fail then send it to the casino.

You can also submit a complaint, kindly click here. Not sure if we can help you, it's up to the Complaint Team to try. Kindly note that we are not technical support.

Thank you very much for your message, I will keep in touch.

LG. Silvia Raneburger

Hello there,

new week here, so I'm wondering about your issue - any updates, please?

Hello!

Have you already received money, otherwise I recommend you straight away: https://www.advofin.at/projekte/online-casinos-de/ or also https://gluecksspielhero.at/ I also used it. Very easy and fast. lg