ForumComplaints DiscussionMirage66 Australia not honouring winnings

Mirage66 Australia not honouring winnings

2 years ago by bronson
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2 years ago

Hi guys,


has anyone had issues with mirage66 online casino

bronson
2 years ago

Hello,

it seems like a casino we have not reviewed yet.

Would you share its link, please?

2 years ago

I use and deposit funds with Mirage66.comand then I play through the joker678d site.

https://www.jokerapp678d.net/m/login

https://mirage66.com/

Telegram @Mirage66Aus


bronson
2 years ago

Thank you, I forwarded the links to our Data team so they can do the review and add it to our website.

2 years ago

I use and deposit funds with Mirage66.comand then I play through the joker678d site.

https://www.jokerapp678d.net/m/login

https://mirage66.com/

Telegram @Mirage66Aus


2 years ago

I was wondering, do you face any issues with this casino?

I hope you don't🙂

Radka
2 years ago

Hi Radka,


I won $34,000 last week andthey refuse to pay me out they have paid me out before little wins but this time they didn't.


They have even tried to offer me $1000 and extra credits in my account which I did bit except.

I Have lost all confidence playing online and will never play with Mirage66 or any agents who use the joker link.



bronson
2 years ago

Hi bronson,

well, that sounds suspicious. Did the casino accuse you of breaching any conditions? What was their argument, I wonder?

I can't understand their logic either. Why would you accept extra credit if you already won big and you only want to withdraw your winnings?🤔

I wonder what reputation score this casino gets after our Data Team finishes the review.

2 years ago

Hi Radka,

It's very disappointing. I haven't breached any rules at all I made direct deposit using pay id just like I have been for last 14 months.


Then first said they pay me after 2:00pm then started making excuse after excuse until they deactivated my account.

Hopefully there is something I can do to make then accountable for there actions.

bronson
2 years ago

So you do not know why your account has been closed, do you?

As soon we put this casino into our database, I'll ask you to submit a complaint. It should be soon, I can already see that my colleague is checking the casino, so it should be a matter of days I hope.



2 years ago

Hi Radka,


no I don’t know why they closed my account.


regards,

Bronson


bronson
2 years ago

Hi bronson,

Are you in touch with the casino at the moment? I'd try to get some answers if possible, but I can imagine it could be a one-way matter. Am I correct?

2 years ago

Hi Radka,

No they have stopped messaging me they did message my friend who also or was a big player on there site.

As he messaged them first asking for explanation to why they won’t pay out as he was one of there VIP players.

they asked to speak to me about taking $1000 and that they could work out bonus credit for both of us.

my friend told them to contact me directly which they did last week offering me $1000 in my bank account within minutes extra credit etc once again. which I declined and they have not message me since and have blocked me and ignored other message regarding my account and transactions etc.


2 years ago

Hi bronson,

the more I read about this whole situation, the less I like it.

Sounds very unprofessional and somehow shady - I can't help myself. As soon as the casino is published on our website, the complaint is necessary, I'd say.

Even if the casino has accused you of breaching some rules, offering you the extra credit would not make any sense.

I'm beginning to think that the casino is short of funds.


2 years ago

Hi Radka,


I think the casino may be short of funds too.

I have withdrawn $1000 couple times no issue.

let me know when use have the casino in your data base, I will then make a complaint.


regards,

Bronson.

bronson
2 years ago

Hi bronson,

Well, if this is the case, it's not very optimistic.


Anyway, I asked my colleague from the Data Team to speed it up a bit.

Will keep an eye on that one and will let you know for sure.

2 years ago

Thanks Radka.


much appreciated.

bronson
2 years ago

Finally done!

Feel free to submit your complaint by clicking this link.

Well, I can see that this casino does not accept players from Australia and lacks a license:

https://casino.guru/mirage66-casino-review 🙁

Let's see what we can do.

2 years ago

Hi Radka,

I have submitted new complaint what are the chance of this issue getting resolved?


It says does not accept players from Australia.


in face book it is promoting that it’s a Australian casino and also has a Australian ANZ bank account where you deposits funds into so you can play.



bronson
2 years ago

Hello, bronson.

This is a fresh casino to us, so I do not dare to guess anything concerning your complaint.

But I'd like to say that what truly matters is stated in the terms and conditions, not on social networks.

I can see that you played through an agent, honestly - I wouldn't do that. Always play in the casino directly to have access to all rules and limitations that apply to you. Our Complaint Team will handle your issue and will update you. I hope we will be able to help you.


2 years ago

Hi guys,

can I get an update with my issue regarding Mirage66 casino

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