Hello. As you can see, I have changed your user name/login, as per your request. Do not forget to sign in with the new login 😉.
To make your complaints private, as you would like us to do, you actually have to send a request to our complaint team. This time I have done that for you, and they will make the conversations in the complaints private. We actually do it this way, because we want to be transparent and at the same time allow other members of the community to learn from the development of all complaints. The complaints are a useful source of information in choosing a suitable and responsible casino.
Hope I have helped you with your requests.
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