How to contact the Antillephone N.V. (Curaçao) licensing authority (page 6)

Zdr

Has your password been recovered?

Anyway, try to use words, please. Such posts are truly meaningless, don't you agree?

Games providers Evolution / ezugi / netent  nothing to with this.

They will tell you to contact betstar555.com

Betstar555.com is your casino you must tell them under your rights and not the games provider.

dude, you know they did it to me. I said it was 1050 usd and I clicked on refund and they wanted me to make a deposit of 10 euro first with cryptocurrency. As a result I continued to play and of course I lost everything. The casino was sunrise.

it's real scammers, I asked for 1050 usd and they didn't give it to me, the casino was sunrise

Hi, did the casino have any reason why they didn't pay you the money ? In such cases if you have a problem with the casino you can try to contact us, but it's not best to keep playing with the funds because it takes a few days to withdraw them. When you lose it, it is hard to help. 😕

It’s not their email. Where did you find it?

This license issuer doesn’t answer at all.

If anyone needs help with a complaint to a betting company contact me at Aldrigspela@Outlook.com

Has previously worked with gambling companies.

I received many emails from them. Where is my 100 euros?

Good point.👌🙂

Thank you Romi 😉

although they are the worst in the history of gambling. They replied to my email exactly after 15 months and they never replied back

Hmm, so it took 15 months to get a single reply, and then it was over. That truly sends a message. 🤔

Just to stay in the play, is it about the Antillephone licensing authority? I also spotted a mention about the game provider, so I would rather ask you directly. Sorry if I missed something.

Yes about the antillephone licensing authority. They asked me for an evidence to show that the casino is wrong, and i did send them an answer on january 2024. Until this day, they never said anything although i have sent them many reminders

Now you have me really confused. You said 15 months, and now you're saying January 2024.🤷‍♀️ Try to be more specific, if possible, so we can really understand it. Thank you.🙂

15 months ago, i submitted a complaint to them. In january 2024, they answered my complaint and asked for screenshots and evidence.

Yeah right, and nothing since the last your reply. I think that speaks volumes about authority and God knows if they'll get back to you and answer you again or not. At least it would be good to know if they're investigating because it's either or. 

However, we can't do more than wait, so I guess that's how I would sum it up. 😕

If anyone have gambled away net deposits they would wish to have reimbursed there is a chance for that.

It will need some work though.

But if you feel like any casino have exploited you, more than welcome contacting Aldrigspela@Outlook.com and I will do a evaluation if I would be eligible to help.

As It's very time consuming and being very busy I can only pick a few.

For refund help: Aldrigspela@Outlook.com

Some references below, I have a whole archive with sucessful refunds which you can ask for references. Some are under settle of agreement and can't be shown. But this is just to give an example.

Note: It has nothing with third party payments to do rather regarding responsible gaming-refund.

I contacted you via email and you asked for money without even doing anything! Help me and if i get the refund , i will give you a huge commission