ForumComplaints DiscussionHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (page 7)

1 year ago by Daniel
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95708 views 372 replies |
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7anoosh
6 months ago

No email from you I believe 🙂

Try sending again.


Aldrigspela@Outlook.com


For help with refunds and with references.

Aldrigspela
6 months ago

file🙂

7anoosh
6 months ago

You havent replied to the latest email i believe.


Thank you.

melanouras
6 months ago

I found a casino that does not require any kind of verification. You simple win and withdraw immediately. You also get 100 no deposit free spins and 100% bonus on your first deposit.

Simple register and tell me about your experience . You will thank me later.

link: Vavada Casino

Edited by Romi 6 months ago
Reason: CG link added.
7anoosh
6 months ago

No offence but why helping others start gambling when you yourself know the consequences.


I would suggest anyone to not join through that link and stop gambling altogether. Put your money in your own pockets not casinos.


Just my take.

Aldrigspela
6 months ago

I am not helping others gamble ! What kind of words are you talking about??i just said that because i suffered with the verification of my accounts at different casinos, so that people won’t feel the same.

i encourage everybody to block your account because you are a scammer who steals people’s money by pretending to help them with refunds , and i have the screenshots that prove my case

7anoosh
6 months ago

Its enough to see the way you type. And I don't believe a "scammer" would stay active in this forum and reply to you after "scamming you". Doesn't make any sense sorry.


You emailed me asked for help for your gambling addiction and asked for refund. When I told you it comes with a charge you were angry/surprised. Time is money.

If that's scam to you be my guest.


Also, gladly send any "proof" in this forum wide openly. Why not? I know for a fact we only exchanged a few emails and that's it I even told you to not pay if you cant afford it.


Have your opinions, but lying is odd.

Aldrigspela
6 months ago

All your words makes no sense . You don’t know what you are talking about . I won’t waste my time talking with someone like you

6 months ago

That's a good answer when you dont have an answer.


Don't leave a cliffhanger, post your "screenshots".


You just lost your credibility. Now I will assume every post of yours is a lie and so should others.


And you sending links to casinos so you can gain money out of others.

Now that makes NO sense.

6 months ago

I will never lose my credibility to a childish person like you. As i mentioned many times, you are scamming people by asking for money before even helping them!! I don't even think that you can help. You just take the money and say " it did not work". Simple and easy. You are just attacking me because i exposed you 🙂

7anoosh
6 months ago

To clarify, never do I guarantee refunds, what I offer is my consultancy in writing an email for refunds nothing wrong in charging for that. I do have over hundreds of references of approved refunds.


You just admitted that you dont know if I could help, so you're guessing. Earlier you said I scammed you and that you got proof when I asked you to send proof openly here you changed the subject, when I caught you lying. If that's not a loss of credibility I dont know what is. Liars dont go well anyones throat.

Have a good evening.

Aldrigspela
6 months ago

What is wrong with you?? I never mentioned that you scammed me personally! Are you crazy man? I said asking people for money before doing the job is scamming! Focus and get out of your stupid baby little mind

6 months ago

That's a good answer when you dont have an answer.


Don't leave a cliffhanger, post your "screenshots".


You just lost your credibility. Now I will assume every post of yours is a lie and so should others.


And you sending links to casinos so you can gain money out of others.

Now that makes NO sense.

6 months ago

Until I found this post, I just wanted to let you know that this forum is not here for your propositions. Yet, the more I read what you are capable of, the less I think you are in line with our forum guidelines.

I see you hardly as an addition to this community, and so I'm restricting you from the forum.

Take care, hopefully you'll fit somewhere else.


6 months ago

Hello,

I have been scammed by tritium casino, they deactivated my players account after request of withdrawal,I fell very much cheated from side of tritium casino. They locked 3500 my fair winnings. I made deposits to Versus Odds casino's from 6 years and I never fell that like now., the license was issued by Antillephone B.V., so I sent email to: complaints@gaminglicences.com....nobody has answered… do they regulate tritium ? Where should I send complaint? Can anyone help me?

thanks in advance

djdark4
6 months ago

Hello there. I am really sorry about this situation at the casino. As I can see, we don't have it yet in our database, and I will pass it on to our data team so they can start working on its full review.

May I ask you to provide some more details about the issue you experienced there, please? When exactly did you request the withdrawal, and did the casino give you any explanation about the reason for blocking your account?

We will surely try to help you out, and we will be waiting for you to give us some more information.

Romi
6 months ago

Hi,

I requested the withdrawal on 9 May 7.00AM I have copy of e-mail

"Dear djdark4,

 We wanted to inform you that your withdrawal request at Tritium Casino is now in the processing stage. Our finance team is diligently working to ensure that your request is handled promptly and efficiently."

It was my 3rd request withdrawal , the previous two after 24 hours was successfully done . This time I got e-mail on 11 May 12.09 AM so more than 24 hours 🙂

"Dear Darius,

We hope this email finds you well. We regret to inform you that, unfortunately, we have received notification from the gaming license team regarding your Tritium Casino account.

As per the regulations set forth by the gaming authorities, we are obligated to adhere to strict guidelines to ensure the safety and well-being of all our players. It has come to our attention that your account has been reported for gambling-related issues across the license, and as a result, we are required by law to take immediate action.

With a heavy heart, we must inform you that your Tritium Casino account will be permanently closed with immediate effect. Additionally, any pending winnings associated with your account will be voided as per the terms and conditions outlined in our gaming license agreement.

We understand that this news may come as a disappointment, and we sincerely apologize for any inconvenience caused. Our primary concern is to maintain a responsible gaming environment and uphold the highest standards of player safety and security.

If you have any questions or require further clarification regarding this matter, please feel free to reach out to our customer support team. We are here to assist you and provide any necessary assistance during this process.

Once again, we extend our apologies for the necessity of this action and thank you for your understanding and cooperation.

Best regards,

Tritium Casino Customer Support"

I tried a few times contact with support Tritium about deactivation my players account without reason but I didnt get answer so

I wrote to the Gaming License of Curacao that I feel scamed by Tritium. I never wrote to Tritium about Gambling addicted. Yesterday I sent e-mail again and I got answer

"Dear Sir:

We sent your mail for review to the operator last Friday. They have confirmed that they will further investigate and provide for details and/or justifications.

Sincerely,

ANTILLEPHONE N.V.

License & Dispute Resolution 8048/JAZ"

It is strange that tritium can not answer to ANTILLEPHONE N.V. from Friday. It is funny when tritium support write about highest standards. I hope my players account will be reopen and I get back my fair winnings.



djdark4
6 months ago

Hello and thank you for describing the issue. Do I understand correctly that you have stated in other casinos with the same license your gambling issues and closed some accounts because of this?🤔

To tell you the truth, I reckon you should file a complaint for this casino here with our team, so they will have a chance to look into it and decide whether the casino acted right or not.

If you wish to proceed, please follow this link to do so. In case you need any assistance, we'll be here, ready to help.

Romi
6 months ago

Hi,

Continue my players account is fully veryfied by them KYC. I never write to support of casino Tritium about gambling addicted. They dont have that messages or e-mails. I didnt use there bonuses too. So I think they found a way to block my players account and cancel my withdrawal. I hope you may help me, please.

Thanks in advance

djdark4
6 months ago

I hope we can help you as well. If you need any assistance with submitting the complaint, let us know, please.

5 months ago

Hello,

I didnt get answer from Antilephone NV from 2 weeks, my players account is deactivated from one month without reason. I dont know what can I do . Has every player the same problem by contact this licenser of Curacao;-/

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