How to contact the Antillephone N.V. (Curaçao) licensing authority (page 8)

I do not have an answer to this question, unfortunately. I saw your complaint and Nick will be able to continue investigating shortly. Just try to be patient, please, as we experience a lot of complaints right now.

I never write to support of casino Tritium about gambling addicted. They dont have that messages or e-mails.

Have you ever written to ANY casino or regular about addiction? Have you ever used any of the safe gambling options that are available on these sites?

Unfortunately, these tools that are available to help players who may have gambling problems end up getting used AGAINST the very players it's supposed to be helping.

With a heavy heart, we must inform you that your Tritium Casino account will be permanently closed with immediate effect. Additionally, any pending winnings associated with your account will be voided as per the terms and conditions outlined in our gaming license agreement.

The above contradicts the following..

..we are obligated to adhere to strict guidelines to ensure the safety and well-being of all our players.

How exactly does confiscating a players' winnings ensure their safety and well-being? If a player has an gambling addiction, those winnings might be the only funds they have to their name. It could be the difference between having your rent paid in advance for the next six months or being homeless and on the street.

Attention: ALL CASINOS, OPERATORS AND REGULATORS

It is never okay to steal someone's hard-earned winnings!!

You guys basically have a license to print cash. All casino games have a built-in house edge, so if you have to resort to robbing the poor just to stay afloat, then I'd suggest for you to cut costs instead of being the bizzaro Robin Hood.

Thanks for that answer.May you send it to this unfair casino support support@tritiumcasino.com , please. I think they locked my email so I cant self send it.I use daily deposit limit from time to time. I use self exclude 24 hours too. I thought that I can use it without problems during withdrawal.

Unfortunately, I do play at numerous Versus Odds/Mirage casinos, so I can't send them an email without fear of being banned from their entire network. Very sorry about that.

That being said, if you haven't already, open a ticket with Guru support. They'll be much more help than I could possibly be.

Best of luck to ya!

Since I don’t receive any response from Antillephone myself, I ask myself:

who is above this authority? Who regulates Antillephone and controls it?

These are cyber criminals all together,Antille,Curacao especially..They will never give you your money.

All their casinos should be avoided,especially Dublinbet which stole me 5000 euros without any explanation.

Realistically? Nobody.

The master license holders care about one thing: collecting their licensing fees.

But there has to be a way to get them to respond. I'm not interested in money anymore, it's just the principle. As a licensee you can't do whatever you want. That shouldn't be the case!

How do I contact licence called Miomedia?

If that does even exist?

It is regarding RTBET casino -

I received this response from Aboutslots members :

Hello there, they do have a license ( Miomedia ), they have a license for multible different casinos to operate. But, I see that they don't show the badge on their website, I will contact them now about this.

However, on their page is written :

RTbet Casino is owned by Rabidi N.V., a well-established name in the online gambling industry. Rabidi N.V. is known for its high-quality casinos, and RTbet is a licensed operator under Curacao regulations.

and they don't have any seal or anything on site.. please help me to get the bottom of this.. they are cheating people

Hi, Rabidi is also part of Antillephone nv You can contact them at info@gaminglicences.com They respond if it's a general issue. If it becomes problematic and you want a refund, you never get a response. Try your luck.

Rabidi filed bankruptcy

That is why RTBET changed license to miomedia

I have a big problem with casinos licensed by Antillephone NV and Curacao... I have an amount of more than €4300 to receive back from Roku/BetTilt and no one answers me! Roku only says that the case has been handed over to the regulatory authority, but no one responds to me! It's a shame what casinos licensed by Antillephone NV are doing! They are a bunch of criminals, both the Abudantia BV casinos and whoever licenses them! Roku says the case has been handed over to the regulator and the legal department, but they supposedly had 7 days to respond and it's been more than 2 weeks! Conclusion, both Roku Casino and its license are a fraud! Stay away from all casinos licensed by Antillephone NV.

If someone could help me getting an answer from the regulator it would be great! I have done everything I can… just starting to lose my hope.. Curaçau and Antillephone NV license is the biggest fraud and scam I have ever seen.

Hello,

Normally, I would say that the Team will do its best to find a fair solution through the complaint process that you're currently undergoing with both casinos. On the other hand, if the casino uses the regulator as an excuse for further ignoration, I certainly hope they won't treat the complaint in the same way.

Besides, do you think you can at least briefly describe the nature of your complaints against the casino? I think that would be handy for the rest of the community.

I'll leave that to you.

I'm not aware of any good advice I could pass on 🙁. I'm sorry.

can’t Casino Guru help to contact Roku/BetTilt or Abudantia B.V.?

I can see that our specialists will certainly try to do this if you have open complaints, but whether the casinos will cooperate and whether they will reply back I don't know. So you just have to be a little patient. 😕

Yes, I do, and supposedly the case has been handed over to the regulator, but that's what Roku Bet says... I don't have any email from Antillephone NV confirming this. But Roku Bet is licensed by Antillephone but is now "controlled" by the eMoore NV compliance team, which I found to be a more credible entity. At least the eMoore NV website has addresses, emails and places to complain.

Attached are photos of the Roku website and the response given on the Portuguese Queixa Portal.

Can CasinoGuru help me with this data? Contacting the eMoore NV compliance team? By the way, although the Roku Bet and BetTilt license is from Antillephone, it is a sub license, doesn't the Abudantia BV group have to follow the rules of the Master License Curaçao laws? Please help me.

..whether the casinos will cooperate..

And this is the problem with online gambling.

Licensed, unlicensed. Curacao, Malta, UKGC. At the end of the day, none of it means a damn thing, as the only person deciding if you get paid, is whoever is in charge of casino finances.

If a casino doesn't want to pay you, they won't. It's as simple as that. For most people, there's absolutely nothing you can do to get your money, because there's nobody in charge of making sure players get paid.

The commissions and regulatory bodies are all a farce. They exist solely to make players feel "comfortable" giving their money to these shady businesses. They'll also take a big chunk of change from every operator so they can line their own pockets. As long as that money keeps coming in, they don't give a single Fudgsicle.

Let's use Blazzio as a recent example.

One day, they just decided to pull the plug on their operation. No warning was given to players. No responses have been sent out. All they did, was change their website to look like a geo-block.

Try to look up information about this, and you'll find next to nothing. You'll see complaints that people have sent to affiliate sites such as this one. You'll even see some sites still recommending it as a safe place to play! Painfully missing, is any actual NEWS relating to their shutdown. Nobody seems to know a damn thing about what happened.

In this "regulated" industry, how is it possible for a casino to just pull the plug - taking (very likely) millions of dollars of players funds along with them - yet it doesn't even make a single news headline. Not even the affiliate sites had much to say about it.

There are people that lose their life savings to places like this and yet nothing ever happens to the people responsible. At the VERY LEAST, the regulator should be investigated by the Government of Curacao, but that won't happen. They're in the midst of new regulations, which is only making things more confusing, as they're too busy enjoying their Carribean beach lifestyle to give a flying phuck about the players.

/End rant