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Sounds good. I really appreciate your sensible tips!
If I may ask you a favor, would you submit a complaint each time the casino seizes your balance unfairly, please? Of course I hope it won't ever happen, yet the thing is we work within our boundaries. Many bad user experiences never reach our complaint center, and you seem like someone who could help raise practical awareness. If you catch my drift, of course.
I went through the same issue — withdrawal pending for days and support kept sending vague status updates.
What helped me was documenting the communication and escalating in the correct order.
I wrote down the exact steps and the email templates I used in case it helps someone:
https://www.etsy.com/listing/4394167976/
This is not guaranteed, but it worked for me when nothing else did.
Stay patient — there *is* a way to push them.
Bi issues orders and now operates under the name Denzovin Bitslotex casino now operates under the name Denzovin warning
Bi izdaje naloge i radi sada po imenu Denzovin Bitslotex cazino sada radi pod imenom Denzovinupozorenje
Or under any other name available, I'd say:
https://casino.guru/degowin-casino-review
🙁 Thank you for a fair warning!
Or under any other name available, I'd say:
https://casino.guru/degowin-casino-review
🙁 Thank you for a fair warning!
Could you please explain the point of your post?
I am not sure what did you mean by writing this, really. 🤔
Hi, I'm in pretty much the same situation, except I stopped at the first deposit to avoid losing more money. Is there a way to get it back, or should I just accept it?
Ciao, sono anche io più o meno nella stessa situazione, solo che mi sono fermato al primo deposito per evitare di perdere altri soldi. C'è un modo per recuperarli o mi devo mettere l'anima in pace?
Hi, I'm in the same situation. Did you manage to get your money back?
Ciao, anche io sono nella stessa situazione. Sei riuscito a recuperare i soldi?
Following the complaint I posted about the company jetnno.live, I inform you that I contacted the supervisory authority in Curacao and they told me that they have no connection with this company and that it is a SCAM. Therefore, friends, be careful not to be harmed like me. Stay away from this company.
Σε συνέχεια του παραπονου που ανέβασα για την εταιρεία jetnno.live ,σας ενημέρωνω ότι επικοινώνησα με την εποπτεύουσα αρχή στο Κουρασάο και μου ανέφερε,ότι δεν έχει καμμία σχέση με την εταιρεία αυτή και ότι είναι ΑΠΑΤΗ. Συνεπώς φίλοι προσέξτε μην ζημιωθειτε όπως εγώ. Μακριά από την εταιρεία αυτή.
Unfortunately, I couldn't even find that site anymore.
I am really sorry you have to go through this experience, and thank you for informing everyone.
Hello
I made a deposit of $5,000 MXN with a debit card at the casino.
The money was indeed deducted from my account, but it was not credited to my casino balance.
Each deposit attempt appeared with different banks/businesses, which is irregular.
The casino did not resolve the problem, only gave generic answers and did not return the money.
There is no visible proof of the transaction on my statement and the casino operates without clear regulation.
I request a review of the case and a full refund of the discounted amount.
I have bank statements and screenshots as evidence.
Then I messaged them asking for my refund because today is the day and they told me they would deduct $100.
Here's the link where the evidence is because it won't let me upload large files.
https://photos.app.goo.gl/a3SEW4v7Sk6h2Kty8
I believe Jo is a legal casino, so I need help reporting it or getting my money back or something because it's unfair.
Help!
I need to know what to do, who to contact to get that site shut down, or at least get a solution, please, so there are fewer victims of these things.
The casino is
Millonixvip
Hola
Realicé un depósito de $5,000 MXN con tarjeta de débito en el casino.
El dinero sí fue descontado de mi cuenta, pero no se acreditó en mi balance del casino.
Cada intento de depósito apareció con bancos/comercios distintos, lo cual es irregular.
El casino no resolvió el problema, solo dio respuestas genéricas y no devolvió el dinero.
No hay comprobante del comercio visible en mi estado de cuenta y el casino opera sin regulación clara.
Solicito revisión del caso y reembolso completo del monto descontado.
Cuento con estados de cuenta y capturas como evidencia.
Después mandé mensaje que mi rembolso porque hoy es el día y me dijeron que me quitarán $100
Aquí dejo el link donde están las evidencias porque no me deja subir archivos grandes
https://photos.app.goo.gl/a3SEW4v7Sk6h2Kty8
Creo jo es un casino legal así que necesito ayuda para reportarlo o me regresen mi dinero o algo porque es injusto
Ayudaaaaa
Ocupo saber qué hacer con quien me dirigo para que cierren ese sitio o nose me den una solución porfavor así menos víctimas de esas cosas s
El casino es
Millonixvip
As I already replied to you, please wait until our complaint team reviews your case, and you will be informed about any next steps.
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