How to contact the Antillephone N.V. (Curaçao) licensing authority (page 24)

I had 2500, I made the first withdrawal 1000, the money was returned to me after 6 hours, I tried to do it for the 2nd time to my interbank account and it hasn't arrived, it's been 3 hours since then, the other 1500 entered the account the first time I saw what was happening because. The thousand didn't arrive and they were no longer there

I'm really stubborn because look at what I've invested in it.

I had 2500, I made the first withdrawal 1000, the money was returned to me after 6 hours, I tried to do it for the 2nd time to my interbank account and it hasn't arrived, it's been 3 hours since then, the other 1500 entered the account the first time I saw what was happening because. The thousand didn't arrive and they were no longer there

I'm really stubborn. 5because you see what I have invested in it

https://f.777s.bet/ this is the link

Can I get the addresses of the licenses they issue in Curacao and Cyprus, if they have a phone number, please, if anyone knows, thank you

May I ask, where did you come across that site? Is it some app or something?

Unfortunately, we don't deal with such sites, but perhaps our team can have a look at it.

Could you provide more information, please?

I'm not quite sure what you would like to know, though. 🤔

Try to file a complaint at gamblesure.com they are located in curacao

Hm... I'm not sure to whom you replied, but may I ask if you work for that site or something?

Surely looks like an advert to me. Just saying. 🤷‍♀️

Hi, I'm writing to file a complaint with Curacao Gaming because I deposited €20 on a site called jetinno.live, which is licensed by your company. After winning €500, I couldn't withdraw my winnings because the minimum withdrawal amount is €600. This is very strange, and you also have to make three deposits before you can withdraw. How can I transfer my money to my bank account or another betting platform without making additional deposits?

Nope, gamblesure.com is free, i just found useful for almost everybody in this chat based on he tittle.

I can see that we don't have this site in our database, actually, and when I wanted to check it out, it didn't work properly, actually.

I will inform our data team about this casino, and they will check it out.

May I ask how you came across this one, please?

Unfortunately, as of now I really am unable to tell you if the site is safe, so perhaps you should not deposit any more money there.

Are you able to contact the support of this casino?

It's just that we handle complaints here on our site as well, but perhaps you didn't notice that. Right?

Oh sorry didn't noticed! And how its going with complaints so far? Casinos doesnt seem to comply to any law! In my opinion. I would like to see more justice in many cases i heard of

Check all the complaints here. if you wish. We have actually helped many players to get their winnings and would like to help even more.

Have you ever experienced some kind of issue with payments from an online casino yourself?

Regarding the casino jetinno.live mentioned by the friend above, I have a complaint to make. I deposited €20 and currently have a balance of €1320. I requested a withdrawal and they answered me the same as the friend above. That is, to make three deposits regardless of the amount and then the withdrawal will be activated. I made the deposits and came back for a deposit, which was deducted from the account amount, but remains pending. Then I spoke to the live chat and they told me that in order to make the withdrawal I must make a NEW deposit that concerns the 12% withdrawal fees, that is, €158. I asked for the fees to be deducted from the available amount in the account. Their answer was that a new deposit must be made and they invoked a condition, which of course does not mention a deposit, but their right to keep 5-30% fees. Of course I don't intend to deposit any money with them, because I believe it is illegal. I am referring to you to denounce their behavior and to tell me your opinion.

The casino jetinno.live is completely illegal, i will show you why:

If you go down on their website and see the license logo you will notice first that this license "GC Gaming" from antillephone is a license that doesnt exist anymore in the Curacao law, because it was replaced by the GCB yellow or green logo.

Second: if you click on the license logo you will be redirected to a page with a following URL:

https://validator.antillphone.net/

So if you see good this is a fake URL with a misspelling on it. so... 100% Illegal.

Yes in the past.. but then i learned how to discern between a casino that works in good faith and one that not.

Hey there. It seems we are not familiar with this casino; hence, I thank you for mentioning it here. I believe it would be best if you submit the complaint so we can not just review the casino but also check out the nature of such an unusually high fee. The problem is that those fees may still be ok for the casino based on their payment option portfolio. Also, it is normal to ask for a verification deposit, which actually verifies your payment option so it can be later used for withdrawal.

As I said, since the casino is unknown to us at this moment, it could be a potentially risky site.

Do you care to complain? https://casino.guru/complaints/create 👈

Hello, sadly this is not that simple, because Antillephone exists no more, which means no validator remains active.

"As of November 1st 2024, the licensing authority Antillephone N.V. has ceased all licensing operations. This is as a result of the recent changes and restructuring within the Curaçao jurisdiction.

Consequently, no Antillephone (8048/JAZ) licenses will be extended and are all to be considered expired from the date mentioned. Any casinos that operated under this license should have either applied for the new Curaçao license directly from the Curaçao Gaming Control Board, or obtained a license from an alternate authority."

Well, that's admirable!

Could you perhaps tell me how you distinguish between those casinos? I guess this should be shared with the others.

Yes sure... for me license doesn't mean anything; there are many casinos with a valid license that don't act in good faith, that's because licensors specially from curacao do not take any claims serious. the best way is to go to court and it can be expensive and long... so casinos normally know that someone whose account was closed with only 2/3k will not go to court easy.

So they with that said, here are my top 3 red flags:

Predatory Terms & Conditions (T&Cs): When the terms and conditions mention somewhere that they at the end can decide to close any account without prior notice or something like that it means they will use it... they do not need to have an special reason for that.

Weird payment methods: I alway try to go for neteller or other Igaming known payment method.. because if something happens i can run for help there.

Overwhelmingly Negative Player Reviews: That doesnt need explanation

Is important to know... if you win try to withdraw soon as possible and see what happens... casinos hate to pay big amounts of money and for that they prefer to close the account. Play safe!